Matthew Gardner on Muck Rack

Matthew Gardner

Boston, Natick
As seen in: Trellis, Sustainable Brands, Supply Chain Brain, Directors & Boards, eCommerce Fastlane: Shopify Growth Strategies—Where AI Efficiency Meets Human Connection, Fastlane Soundbites
Into sustainability, business and doing the right thing. Founder @sustainserv, susty evangelist and teacher. He/him.
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Articles

Stripe Sessions 2026: The Shopify Merchant’s Agentic Commerce Playbook

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By Matthew Gardner, Steve Hutt
| Fastlane Soundbites
Although many of the customer loyalty programs you’ll encounter have their own nuances, the majority fit under one of seven categories: If you’re a single-channel brand like an e-commerce store, a single-channel loyalty program could work well. However, if you operate across multiple platforms and engage with your customers via several touchpoints, it might not be enough.
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10 Retail Brands with the Best Customer Loyalty Programs

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By Matthew Gardner
| emarsys.com
Quick Answer: The best retail customer loyalty programs in 2025 pair simple “earn & burn” value with omnichannel convenience and personalization.
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Stopping the sustainability brain drain

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By Matthew Gardner
| Trellis Verified
The opinions expressed here by Trellis expert contributors are their own, not those of Trellis. The current landscape for sustainability professionals is undergoing a major shift, transitioning from years of growth to a period of cutbacks. In some cases, companies are downsizing or reorganizing their teams, and academic institutions are following suit by eliminating programs or downsizing their sustainability initiatives.
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