For generations, North Carolinians have relied on a basic promise: if an injury, illness, or military service leaves them unable to earn a living, programs such as Workers’ Compensation, Social Security Disability, and Veterans Disability benefits will provide support. That promise remains but accessing it has become more fraught. Agencies responsible for administering these programs face growing backlogs, staffing shortages, procedural complexity, and increased public scrutiny. Delays are longer.