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For years, manufacturers viewed track and trace primarily as a compliance initiative. The goal was straightforward: meet regulatory requirements, maintain records, and support product recalls when necessary. Today, that mindset is changing. Manufacturers are facing a very different operating environment—one shaped by supply chain disruption, counterfeit products, evolving regulations, sustainability commitments, and rising customer expectations for transparency.

At the Higher Colleges of Technology (HCT), we have always been more than just an educational institution; we are a cornerstone of the UAE’s national vision. Established in 1988, HCT is now the nation’s largest applied higher education provider, serving approximately 30,000 students and staff across 16 campuses. Our mission is clear: to prepare Emirati students for the modern workforce through technology-driven, industry-aligned programs.

Most organizations are hemorrhaging money on cloud resources they don’t need. Corporations waste over $200 billion annually on unused or idle cloud resources. For 2025, enterprise cloud infrastructure waste alone is projected to reach $44.5 billion, driven by mismanaged, over-provisioned, or idle resources. And the problem isn’t getting better: 52% of engineering leaders say the disconnect between FinOps and engineering teams is actively contributing to wasted cloud spend.

Somewhere in your content archive, there’s a video that answers the question your team spent last week trying to resolve. It might be an inspection recording, a product demonstration, a training session, or decades of broadcast footage. The answer exists. The problem is that your search bar has no idea the video does.

Functional testing just crossed a meaningful threshold. For years, the path from manual to automated testing has demanded significant time, technical expertise, and ongoing maintenance. Automation has remained constrained to a subset of tests, while most of the coverage stays manual, slow, and increasingly unsustainable.

OpenText Core Software Delivery Platform Functional Testing is a cloud-based functional testing solution built within the OpenText Core Software Delivery Platform. It gives QA teams the tools to design, schedule, and execute functional tests through AI-powered codeless scripting, model-based testing, and a digital lab for testing across devices, browsers, and environments. Over time, most organizations build up a large library of manual tests.

Most organizations assume their content is ready for AI. Most are wrong. Research shows that [i]. Not pilots. Not proofs of concept, AI working at scale inside the business. And yet, in the same breath, 72 percent of those same organizations admit they face foundational challenges with information sprawl and inconsistent content quality. That contradiction isn’t a minor footnote. It’s the central tension shaping where AI investments succeed or quietly collapse.

Every summer I ask myself the same question. How do so some IT leaders in Europe “disappear” for three or four weeks, turn off their phones, leave their laptops behind, and genuinely disconnect from work? No checking emails from the beach. No daily Teams meetings. No “I’ll just jump on a quick call and be back in a minute” comment to the family or friends. They simply trust that everything will continue running while they enjoy a glass of wine overlooking the Mediterranean.

If you’ve run an AI project in the past year and felt let down by the results, the problem is rarely the tool. It’s whether your content is accurate, connected, and ready for AI to reason over. That’s what AI content management solves.

Every year, OpenText World brings together organizations that are transforming the way business gets done. This year, Business Network is assembling what we hope will be our strongest lineup of customer stories yet, and we are looking for customers willing to share their journey.