Skip To Main Content
Katy Wrzonski on Muck Rack

Katy Wrzonski

As seen in: OpenText.com
Is this you? As a journalist, you can create a free Muck Rack account to customize your profile, list your contact preferences, and upload a portfolio of your best work. Claim your profile

Get in touch with Katy

Contact Katy, search articles and posts on X, monitor coverage, and track replies from one place.

Learn more about Muck Rack

Actions

Share this page

Is this you?

As a journalist, you can create a free Muck Rack account to customize your profile, list your contact preferences, and upload a portfolio of your best work.
Claim your profile

Articles

Don’t let new software become shelfware

|
By Katy Wrzonski
| OpenText.com
Delivering new software to users isn’t the finish line—it’s actually the starting point. Once a solution is successfully deployed many IT teams walk away, believing the job is finished. That’s why projects often stall after go-live; user adoption is left to the users. When users aren’t clear on the goal or benefits of adopting new software, they may resent the way it forces them to change their day-to-day work. This can lead to workarounds or refusal to use it.
Open in Who Shared Issue with article?
See all 1 articles