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Milena Head on Muck Rack

Milena Head

Hamilton
As seen in: Taylor & Francis Online, Times Higher Education
Professor of Information Systems, DeGroote School of Business, McMaster University, Canada
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Articles

Phishing detection in multitasking contexts: the impact of working memory load, goal activation, and message framing cue on detection performance

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By Jinglu Jiang, Milena Head, Junyi Yang, Xuecong Lu
| Taylor & Francis Online
?Mathematical formulae have been encoded as MathML and are displayed in this HTML version using MathJax in order to improve their display. Uncheck the box to turn MathJax off. This feature requires Javascript. Click on a formula to zoom. ABSTRACT Phishing, a prevalent cyber threat leveraging social engineering, poses significant challenges in the digital landscape.
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The role of social media engagement in shaping parasocial connections

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By Milena Head, Thia Maheeya
| Taylor & Francis Online
ABSTRACT Asymmetric interactions and relationships between celebrities (or influencers, more broadly) and followers, referred to as Parasocial Interactions (PSI) and Parasocial Relationships (PSR), respectively, have been extensively studied within the context of TV, radio and print media.
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AI-human interactions in healthcare: exploring users’ post-adoption behaviors of AI mental health chatbots

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By Pouyan Esmaeilzadeh, Khaled Hassanein, Milena Head
| Taylor & Francis Online
ABSTRACT The rise in mental health challenges has spurred innovative technological solutions, including AI-based chatbots for mental care management. This study explores how individuals engage with these chatbots for health decision-making, examining relationships between utilitarian and hedonic values, satisfaction with well-being outcomes, IT identity, social norms, and post-adoption behaviours.
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