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Noam Segev on Muck Rack

Noam Segev

As seen in: Amazon Science
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Articles

Generating product insights from community Q&A

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By Lital Kuchy, Ran Levy, Avihai Mejer, Noam Segev
| Amazon Science
In e-commerce sites, customer questions on the product detail page express the customers’ information needs about the product. The answers to these questions often provide the necessary information. In this work, we present and address the novel task of generating product insights from community questions and answers (Q&A). These insights can be presented to customers to assist them in their shopping journey.
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