Norene Cashen

By Norene Cashen Can speaking help us to listen better? It might sound counterintuitive. But hear me out. In my work in business and behavioral health, I’ve learned how powerful listening can be. Sometimes, I’ve learned the easy way, through training or practicing skills. And at other times, I’ve learned the hard way: by facing the consequences of not listening well. Here’s an Example While working on a catalog cover for a publishing company’s European market, I attended a planning meeting.

By Norene Cashen Ideas That Stick Last winter, I attended a training on creating positive work cultures. One of my favorite takeaways was simple but super useful: Another attendee told us that whenever her staff heard or read a statement that provided great insight, captured memorable ideas, or solved a problem, they wrote it on a sticky note and put it on a whiteboard. That might sound kind of old-fashioned in today’s digital world.

By Norene Cashen When I was a child, my idea of a hero was someone who could outrun a speeding train or leap a tall building with a single bound. My views have evolved quite a bit since then. And I’ve met a lot of real-life heroes in both my work and personal life. I mean, the kind of heroes who don’t appear in comic books or action movies. Instead, they show up in our lives and often go above and beyond the call of duty to make a positive impact on others.