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Olivia Holtermann Entwistle on Muck Rack

Olivia Holtermann Entwistle

As seen in: Memory Studies
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Articles

If I was Minister of Health I would disable ‘customer service’ reviews on the NHS website: unseating consumer culture in healthcare

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By Olivia Holtermann Entwistle
| Memory Studies
‘All staff are polite and well dressed with good customer services always helped out whenever’ – Anonymous, NHS Choices1 Having worked as an NHS junior doctor for 12 months, during perhaps the most tumultuous period of its history, I have seen first-hand how a lack of resources and high demand are stretching the health service.
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Who is bullying whom?

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By Judith Reith, Olivia Holtermann Entwistle, Mervyn Druian, Olivia Bracken, HP Cratus
| hippocraticpost.com
Bullying – Definition = to use superior strength or influence to intimidate someone, typically to force them to do something. It started in July with name calling. For most, the health secretary’s comment that the doctors needed more vocation and professionalism was a slap in the face that came out of the blue.
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