Leadership The era of the "agentic teammate" is no longer a futuristic concept— it’s here now. Acting on our behalf, AI agents are enabling us to reimagine key business workflows, streamline customer interactions, and automate daily tasks, so we can all focus on more strategic work. Described by IDC as the “agentic pivot,” organizations will continue to incorporate agentic AI into every layer of the enterprise over the next couple of years.