Peter Vicary-Smith

ICAEW maintains a number of Boards and Committees to guide our work interacting with regulators, standard setters and legislators. This page provides information about the Boards and Committees that support our technical work. Apply now Apply now to join our boards and committees. Applications close 12 February 2023.

Renewing your car insurance? You’ll get there in the end, but call centre staff might lead you down a long and winding road first. Think of a number. Double it and add four. Now say: ‘Hmm. Let me see what I can do.’ Congratulations! You are qualified to work in an insurance call centre. Why is it so hard to renew car insurance?

Our chief executive Peter Vicary-Smith looks at unfair parking enforcement, from a lack of clear signage to faulty meters. Have you been hit by an unfair parking fine? There are few areas of everyday life which generate stories of laughably blatant unfairness quite as consistently as parking controls do. A few years ago, before I worked at Which?, I parked in a street in west London where there were no parking restrictions of any kind.