When asked to anonymously disclose our smartphone behaviours, a good proportion of us confess to practices that can only be described as dangerously obsessive, writes Peter Lewis. While reports of the demise of the Apple iPhone are likely exaggerated, there is a certain logic to the idea that the exponential growth in take up of the computer in your pocket can not continue indefinitely.
Train company TransPennine Express (TPE) has made the list of top 20 most improved companies for customer service. Released in July 2017, the research has been carried out by The Institute of Customer Service as part of their bi-annual UK Customer Satisfaction Index (UKCSI). Out of the 245 organisations surveyed, TPE increased its score by 4.3 points from 70.3 to 74.6 in the last year.
THRONGS of students will be heading off to college in a few months, and, judging from the mail that arrives here, many parents and grandparents are feeling generous enough to equip them with personal computers. Almost all of these letters are handwritten or typewritten, confirming that the writers themselves do not yet trust personal computers. Even so, they recognize that the personal computer is becoming an integral part of college life and that a student can greatly benefit from having one.
Muck Rack makes it simple to find people, tweets, or articles that mention any name, keyword, company, hashtag etc. We've compiled this guide to help you make the most of your search.
Selecting a term
Start searching tweets, articles from media outlets, articles mentioned in tweets, journalists'
names, titles and bios with some suggested searches:
Companies or Topics (e.g. iPhone, Microsoft)
Phrases (e.g. "cloud computing") — use quotes to keep the terms together
Twitter handles (e.g. @username) — returns those who have mentioned or replied to
Names (e.g. "David Pogue")
Hashtags (e.g. #sxsw, #london2012)
Bio details (e.g. vegan, Olympics, father)
Muck Rack's Advanced Search allows for many boolean operators.
Find results that mention multiple specified terms, use AND or
+. For example, ensure each result contains both Elon Musk and Mark Zuckerberg by
searching Obama AND Romney or Obama + Romney.
Use the operators OR or , to broaden your search when you'd like either of
multiple terms to appear in results. (This is the default behavior of our search when no operators
are used.) For example, search for democrat OR republican to find results that refer to
Democrats and/or Republicans.
Use NOT or - to subtract results from your search. For
example, searching Disney will yield results about the Walt Disney Company as well as Walt Disney
World Resort. To exclude mentions of Disney World, search for Disney -World or Disney
When using one of these operators with a phrase, enclose it in quotation marks. For example, you can
find results about smartphones excluding Apple's iPhone 4S by searching smartphone -"iPhone
Exact case matching or punctuation
If you're searching for a brand name or keyword that relies on specific punctuation marks or capitalization, you can
find results that match your exact query by adding matchcase: before the keyword you're searching for, like matchcase:E*TRADE .
Use parentheses to separate multiple
boolean phrases. For example, to find journalists talking about having fun in Disney World or
Disneyland, search for ("disney world" OR disneyland) AND fun.
An asterisk can be used to search for any variation of a root word truncated by the asterisk. For example, searching for admin* will return results for administrator, administration, administer, administered, etc.
A near operator is an AND operator where you can control the distance between the words. You can vary the distance the near operation uses by adding a forward slash and number (between 0-99) such as strawberries NEAR/10 "whipped cream", which means the strawberries must exist within 10 words of "whipped cream".