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Pooja Kumar

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Articles

The real future of work in healthcare

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By Michael Elliott, Pooja Kumar
| Borderless Executive Live: The Podcast
Healthcare is in a productivity crisis that more hiring and more technology alone will not solve. The next era of care depends on making automation work through human–AI workflows. US healthcare faces a paradox.
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The real future of work in healthcare

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By Michael Elliott, Pooja Kumar
| McKinsey & Company
Healthcare is in a productivity crisis that more hiring and more technology alone will not solve. The next era of care depends on making automation work through human–AI workflows. US healthcare faces a paradox. Over the past two decades, labor productivity in clinical-care organizations has declined roughly 1 percent, while productivity across the broader US services economy has increased more than 55 percent (Exhibit 1).
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Betsy Nabel on physicians and women in healthcare leadership roles

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By Pooja Kumar
| McKinsey & Company
Betsy Nabel, a leader and advocate for women in healthcare, reflects on the moves she’s made in her career to stay true to herself while creating lasting impact for medical students and patients. The United States healthcare system has long had a conundrum when it comes to representing women.
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