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Articles by R “Ray” Wang
The Alien Interaction Problem: How To Lead When AI Doesn’t Think Like Us
Co-authored by R “Ray” Wang, Vala Afshar, and Dr. David Bray Executive Summary: When the co-designer of the Internet’s foundational protocols tells you we’ve encountered “a new life form” and when seasoned Senior National Intelligence Service Executive suggests we stop calling it Artificial Intelligence and start calling it “Alien Interactions” you’re not hearing isolated observations.
The Atoms-Meets-Algorithms Crisis: Why AI Infrastructure Can Be a Big Blind Spot
Co-authored by R “Ray” Wang, Vala Afshar, and Dr. David Bray Executive Summary: Two days before DisrupTV Episode 437 aired, a United Airlines aircraft collided with a drone at 4,000 feet over San Diego. In parallel, a major film studio is experiencing disruptions such that increasingly cannot film without unauthorized drones appearing overhead. Meanwhile, AI is surfacing cybersecurity vulnerabilities faster than organizations can fix them. These aren’t separate problems.
Industry Visionary R “Ray” Wang to Present at QAD Champions of Manufacturing Americas
Constellation Research Founder will share strategic insights and deep dive into AI maturity, agentic usage and AI investment QAD Inc., the company transforming manufacturing and supply chains with intelligent, adaptive solutions, announced that renowned industry analyst and thought leader R “Ray” Wang will deliver an insightful presentation at the upcoming Champions of Manufacturing Americas customer event, taking place November 12-14 in Dallas, Texas. This press release features multimedia.
Avaya ENGAGE 2024 será del 13 al 15 de Mayo
Avaya anunció a los oradores invitados y las nuevas experiencias interactivas que se presentaran en Avaya ENGAGE, el principal evento en el que los clientes expertos en CX convergen para descubrir cómo Avaya y su ecosistema global de socios empoderan a las organizaciones para interactuar con clientes y empleados, y así obtener el máximo valor ofreciendo diversas vías que impulsan el crecimiento de los negocios.
Beware Trading Privacy for Convenience
We pay for things with the swipe of a finger. We ask Siri how to get to a restaurant. Our friends can track exactly when we’ll show up. We can monitor our heart rates and calories burned — and compare our results with friends and strangers. We’re in the early days of a digital, mobile transformation. The benefits can seem limitless. And as a society, we are already becoming accustomed to the convenience, the connectivity, and the new insights that surface.
How to Engage Your Customers and Employees
Most customers now ignore targeted marketing campaigns, avoid responding to offers, and provide minimal feedback when asked. Instead, potential customers interact with each other, bypassing sanitized corporate messages devoid of meaning or value. Meanwhile, employees increasingly look beyond compensation to non-monetary factors such as advancement, recognition, and corporate social responsibility in choosing where to work.
Coming to Terms with the Consumerization of IT
The corporate e-mail server is down, but work doesn’t grind to a halt. Everybody just switches to Gmail, Skype, or BB Chat to get around the inconvenience. For the most part, they’re using these consumer technologies at work already — often because they’re better than anything the IT department can provide. Except at financial, defense-related, and other firms that still lock down employees’ network access for reasons of security and legal compliance, this is the new reality.
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