Randy Potter

Over the past three decades, companies have witnessed the gradual merging of IT and operational technology (OT) -- better known as IT/OT convergence. Thanks to the advent of initiatives like Industry 4.0, and technology advances in 5G and IoT, convergence timelines have accelerated in recent years. This provides companies with an open exchange of data between IT and OT systems and, as a result, greater insight into real-time processes and increased business value.

Over the past two decades, digital transformation has become a buzzworthy trend for companies across industries, offering increased productivity and responsiveness as well as enhanced customer engagement and resource management. Despite the excitement surrounding digital transformation, some organizations struggle to develop thorough strategies and capitalize on these benefits.

You are here Home/Enterprise IT/IT Ops You are here Home/Enterprise IT/IT Ops Many IT organizations have realized the benefits of automating simple but time-consuming IT tasks. Now they are coming to understand that they can gain far more value from their employees by directing their work toward higher-value projects that bring results to the business.