If you keep hearing that you should be using AI, but have no idea what that actually means for your business — you are not alone. I talk to many small business owners who think AI is just too confusing to consider. They don’t know where to start, what to do, or what tools to use. So let’s start at the bottom. Here is simple four-step progression of AI tools you can explore to use in your business. What Are the Types of AI a Small Business Can Use? If you are overwhelmed with AI, take it step by step.