Testimonials Deibel and Evanhoe lay out best practices for conversation design using practical, actionable examples, and do it in such a way that it’s a delight to read. —Cathy Pearl, author of Designing Voice User Interfaces As conversational interfaces continue to become a part of our daily lives, more and more of the UX community are faced with the challenge of designing conversations. Thankfully, they now have this book to help them run a successful design process.