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Rob Allman on Muck Rack

Rob Allman

Norfolk
As seen in: Christian Broadcasting Network (CBN), IT News Africa
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Human and virtual worlds can combine to revolutionise customer experience

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By Rob Allman
| IT News Africa Verified
Human and virtual worlds can combine to revolutionise customer experience December 29, 2018 • Opinion Human and virtual worlds can combine to revolutionise customer experience. For companies looking to fully embrace the evolution of customer experience (CX), a delicate balancing act must be achieved between adopting the right technologies and engineering the right business strategies.
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