Co-Head of Video & Audio + Spokesperson @WhichUK, former @BBC producer, #Eurovision expert & host @EuroTripPodcast 📻 📺 | rlilley@igodo.co.uk 🎙
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Articles by Rob Lilley
Which? Shorts podcast: when is the right time to downsize your home?
In this week's Which? Shorts podcast, we look at downsizing, and help you work out whether it's something you should be considering. We break down the costs involved in what could be your final house move. Listen here to the full episode, written by Josh Wilson, and read by Lucia Ariano. We bring you new episodes of the Which? Shorts podcast each Wednesday, all hosted by our team of journalists. Be inspired to make home improvements.Sign up for our free monthly Home newsletter.
Which? Get Answers podcast: how to fight the battle against the ticket scammers
Social media is swarming with fake tickets for popular music concerts, sports contests and comedy gigs, and just recently it was reported Taylor Swift fans have lost an estimated £1m in ticket scams ahead of the UK leg of her Eras tour. With further calls for increased regulation in the industry, we meet the man taking the fight to the scammers and secondary ticketing websites. We also explain how you can go about , and how to attempt to recover money you've lost as a result of scam activity.
Which? Shorts podcast: where does your food really come from?
In this week's Which? Shorts podcast, we investigate the food origin labels on our favourite foods, and whether or not brands are following all the rules. We examine whether or not us shoppers are being told the full story. Listen here to the full episode, written by Ellie Simmonds, and read by Rob Lilley-Jones. We bring you new episodes of the Which? Shorts podcast each Wednesday, all hosted by our team of journalists.
Which? Money podcast: how would a base rate fall impact your savings?
Inflation is starting to fall, but will the same happen to the Bank of England base rate? On the podcast this week, we discuss the likelihood of the base rate falling, and whether or not you should lock your money away now. This episode is hosted by Lucia Ariano, alongside Which? market analyst Sam Wilson, and Susannah Streeter, head of money and markets at investment firm Hargreaves Lansdown. The Which?
Which? Shorts podcast: how to improve your garden on a budget
In this week's Which? Shorts podcast, we get ready for summer by sharing the things you can do to reduce the cost of gardening over the coming months. We explain the money saving tips than can help keep the costs down while still improving your garden. Listen here to the full episode, written by Matthew Briggs, and read by the host of the Which? Get Answers podcast, Grace Forell. We bring you new episodes of the Which? Shorts podcast each Wednesday, all hosted by our team of journalists.
Which? Get Answers podcast: can you trust the eco-claims of your toilet roll?
In a unique investigation, we found evidence that some of the claims made by bamboo toilet roll brands could be too good to be true. We carried out fibre-composition testing on five popular brands claiming to be made from “bamboo only” or “100% bamboo”, a fibre often touted as a green alternative to virgin paper. Samples from Bumboo, Naked Sprout and Bazoo contained very low or low levels of bamboo-like grass fibres - just 2.7%, 4% and 26.1% respectively.
Which? Money podcast: can loyalty cards and cashback apps bag you a supermarket bargain?
The rate of inflation may be falling but prices are still rising at the checkouts. We explore whether you need to sacrifice your personal data to grab a bargain, and explore some of the best loyalty schemes and cashback apps on the market. This episode is hosted by Lucia Ariano, alongside Which? senior retail and personal finance editor Ele Clark and Jordon Cox, also know as The Coupon Kid. The Which?
Which? Shorts podcast: are new car gadgets distracting drivers?
In this week's Which? Shorts podcast, we take a look at the increasing functionality of new cars could be distracting drivers. We explain the new features of modern vehicles and how you can ensure you stay safe behind the wheel. Listen here to the full episode, written by Daljinder Nagra, and read by the host of the Which? Get Answers podcast, Harry Kind. We bring you new episodes of the Which? Shorts podcast each Wednesday, all hosted by our team of journalists. Drive smarter and cut your costs.
Which? Get Answers podcast: helpful hacks to boost your phone signal
Ever struggle to send a message or receive a call? In the latest episode of Get Answers podcast we're here to help as we meet the experts who can help solve your mobile misery. We discuss helpful tips to boost your coverage, and tell you how to can maximise the usefulness of your phone. Later we also reveal who our mobile network ranks the best among our members in our latest satisfaction survey. This episode is hosted by Harry Kind and Lisa Webb, alongside Which?
Which? Shorts podcast: how to protect your privacy online - Which? News
In this week's Which? Shorts podcast, we reveal how you can protect your privacy online and fight back against those looking to misuse your data. We explain how you can boost your browser privacy, and the on-going fight to help improve the way firms manage our sensitive personal information. Listen here to the full episode, written by Nicole Kobie, and read by Adrian Bradley. We bring you new episodes of the Which? Shorts podcast each Wednesday, all hosted by our team of journalists.
Which? Money podcast: can banking hubs save our access to cash in the UK?
With almost 6000 bank branches closing since 2015, we discuss the move to online banking services and how legislation could work to protect our access to physical cash. Find out more and check out our unique bank branch closure tool. This episode is hosted by Lucia Ariano alongside Which? Senior Researcher/Writer Josh Wilson, and Peter Tyler, Director of Personal Banking at UK Finance. Make your money go further - sign up now for a Which? Money membership. The Which?
Which? Get Answers podcast: how to improve your sleep routine
Sleep problems are thought to regularly affect one in three in the UK. We discuss how improving your routine can help you get a more restful sleep and explain the common symptoms of sleep apnea. Later we also hear from the testing team at Which? to find out whether you can buy yourself a good night’s rest with the right mattress and pillow. This episode is hosted by Grace Forell and Harry Kind, alongside Chris Brookes from the Which?
Which? Money podcast: can you cut your council tax?
As the majority of councils across England and Wales raise their bills, we discuss the ways you could look at lowering your annual outgoings. We hear how you can apply to have your property re-evaluated, and why some councils are increasing the tax by more than most. This episode is hosted by Lucia Ariano alongside Which? Senior Content Writer Matthew Jenkin, and Professor Tony Travers from the London School of Economics. The Which?
Which? Shorts podcast: should you get discount car cover?
In this week's Which? Shorts podcast, we discuss car insurance as . We explain what cover you can expect, and who is most likely to pay out should you find yourself needing to make a claim. Listen here to the full episode, written by Dean Sobers and Maha Gadir, and read by the host of the Which? Money podcast, Lucia Ariano. We bring you new episodes of the Which? Shorts podcast each Wednesday, all hosted by our team of journalists. Subscribe using one of the links below or go directly to Which?
Which? Money podcast: explaining the best way to use your ISA allowance
With the new financial year approaching, we explain how you can utilise your tax free allowance to ensure the best return on your finances. We also discuss the best cash ISA rates currently available and how to find them. This episode is hosted by Lucia Ariano alongside Which? journalist Megan Thomas, and Laura Suter, Personal Finance Director at AJ Bell. The Which?
Which? Shorts podcast: the truth about electric vehicle reliability
In this week's Which? Shorts podcast, we hit the road, as data from the Society of Motor Manufacturers and Traders suggests that pure electric cars are expected to account for one in five new car sales in 2024. In this week's episode we address concerns around the reliability of these models, hearing the results of our survey comparing EVs to more typical petrol and hybrid cars. Listen here to the full episode, written and read by Which? Principal Researcher/Writer Guy Hobbs.
Which? Get Answers podcast: a beginners guide to camping
In the next episode of our new Get Answers podcast, we’re here to help you solve those everyday problems. We're discussing the great outdoors and sharing some top tips and advice to make your next camping trip as stress-free as possible. Our experts explain the confusing jargon, and discuss the gear you really need for a hassle free and enjoyable night's sleep beneath the stars. This episode is hosted by Harry Kind and Grace Forell, alongside Which?
Which? Money podcast: should you have a Power of Attorney?
This week we discuss the importance the legal document which grants someone else the power to make decisions about your finances and healthcare should you lose the mental capacity to do this for yourself. In the episode we learn more about what a Power of Attorney is, how to apply, and the problems attorneys face when using a power of attorney at banks and building societies. This episode is hosted by Lucia Ariano alongside Which?
Which? Shorts podcast: Gran Canaria revisited
In this week's Which? Shorts podcast, we return to Gran Canaria after 50 years to find out how the island has thrown off its mass-market reputation and rediscovered its roots. We see just how much has changed since our first review in the 1970s, and what you can expect if you decide to visit this particular Canary Island for your next trip abroad. Listen here to the full episode, written and read by Which? Principal Researcher/Writer Guy Hobbs. We bring you new episodes of the Which?
Which? Money podcast: unpacking the Spring Budget 2024
This week we discuss what the Budget means for your finances after Jeremy Hunt presented his latest package of financial decisions to the House of Commons. In the episode we break down the big announcements, explaining how they could impact you. This episode is hosted by Rob Lilley-Jones alongside Which? Money deputy editor Sam Richardson, and Sophie Lund Yates, analyst from Hargreaves Lansdown. The Which?
Which? Get Answers podcast: could a restaurant be more sustainable than your kitchen?
In the next episode of our new Get Answers podcast, we’re here to help you solve those everyday problems. We discuss the results of our survey uncovering the UK's most sustainable restaurant chains, hearing what they are doing to help reduce their impact on the planet. Throughout we're also joined by home food waste expert Kate Hall as she shares her top tips on how to reduce the amount of food we send to landfill each year. This episode is hosted by Harry Kind and Grace Forell, alongside Which?
Which? Money podcast: what your financial data reveals about you
This week we discover what financial firms really know about us, and how these data-based decisions can have an impact on what we do with our money. In the episode we also explore how data impacts our credit score, and how we can improve our own financial outlook. This episode is hosted by Rob Lilley-Jones alongside Which? researcher and writer Megan Thomas, and Head of Consumer Affairs at Experian, James Jones. The Which?
Which? Shorts podcast: the reality of owning a listed property
In this week's Which? Shorts podcast, we meet the homeowners sharing the truth about their lives owning historic buildings across the country. They discuss the added cost of upkeep and repair, and whether they'd recommend investing in listed property. Listen here to the full episode, originally written by Joe Wright and published in Which? Money Magazine, and read by Which? property expert Stephen Maunder. We bring you new episodes of the Which?
Which? Get Answers podcast: the future of scams
In the next episode of our new Get Answers podcast, we’re here to help you solve those everyday problems. People spend hours talking about the latest developments in tech: whether it’s massive iPhone launches, or breathless chat about the impact of AI. However, there’s a trillion dollar industry that doesn’t get nearly as much attention for its constant innovation: fraud.
Which? Money podcast: could mis-sold car finance be the next PPI scandal?
This week we discuss the news that millions of UK drivers could land compensation as a result of a new Financial Conduct Authority investigation. With car finance being a £40bn industry in the UK, we tell you how to check if you’ve been impacted, and what you should do next. This episode is hosted by Rob Lilley-Jones alongside car journalist Richard Aucock. What is the Which? Money podcast? The Which?
Which? Shorts podcast: sneaky supermarket shrinkflation
In this week's Which? Shorts podcast, we reveal how supermarkets are changing our favourite foods in an attempt to improve their bottom lines. We also ask whether it's really fair to shrink groceries, or downgrade their ingredients? Listen here to the full episode, originally written by Ellie Simmonds and published in Which? Magazine, and read by Which? Money podcast host Lucia Ariano. We bring you new episodes of the Which? Shorts podcast each Wednesday, all hosted by our team of journalists.
Which? Shorts podcast: exploring the origins of Chicago
In this week's Which? Shorts podcast, we head stateside as we get to know one of the USA's largest cities and why you might consider a visit on your next trip away. The city was recently rated the best city in North America by our readers, click here to find out more about why it performed so well. Listen here to the full episode, originally written by Rory Boland and published in Which? Travel Magazine, and read by Which? Executive Producer/Presenter Angus Farquhar.
Which? Get Answers podcast: what do you really need from your next car?
In the next episode of our new Get Answers podcast, we’re here to help you solve those everyday problems. Today we discuss one of the biggest purchases you can make, explaining how to make sure you find the car that's right for you. We also pull back the curtain of how we test cars here at Which? and reveal which manufacturing claims you just need to take with a pinch of salt. This episode is hosted by Harry Kind and Grace Forell, alongside Which?
Which? Shorts podcast: the smart product support scandal
In this week's Which? Shorts podcast, we discuss a recent Which? investigation into smart product updates which found many products being sold with unsatisfactory support policies, meaning the device could be left with unfixed security flaws that could be exploited by hackers. Listen here to the full episode, originally written by Andy Laughlin and published in Which? magazine, and read by Eleven Labs Text to Speech AI Generator. We bring you new episodes of the Which? Shorts podcast each Wednesday.
Which? Money podcast: credit cards you should consider
We take a look at credit cards, exploring the best deals across the board, whether it’s to help you get debt, make the most of interest free offers or reward credit cards, spend abroad, or anything in between. With new research finding a third of Brits plan on getting debt free in 2024, we highlight the best options available now. This episode is hosted by Lucia Ariano alongside Which? experts, senior writer Grace Which? and market analyst Sam Wilson. What is the Which? Money podcast? The Which?
Which? podcasts are now available on YouTube
From this week, we're pleased to announce that all podcasts from the team at Which? – Get Answers, Which? Shorts and Which? Money – are now available through YouTube and the YouTube Music app. Episodes can be listened to directly on YouTube or through the YouTube Music app. To find them, just search for the podcast you'd like to listen to. YouTube's additional functionality also means that you can now read along with subtitles as you listen.
Which? Shorts podcast: sneaky price rises and how to avoid them
In this week's Which? Shorts podcast, we hear how we're fighting back against the stealthy tactics used by broadband and mobile providers and campaigning to end unpredictable mid-contract price rises. Listen here to the full episode, originally written by Yvette Fletcher and published in Which? magazine, and read by Eleven Labs Text to Speech AI Generator. Since the article was first published, regulator Ofcom have proposed a ban on unpredictable broadband and mobile mid-contract price rises.
Which? Get Answers podcast: are smartwatches & health trackers fit for purpose?
In the next episode of our new Get Answers podcast, we’re here to help you solve those everyday problems. Got a New Year resolution to try and improve your health in 2024? Today we are channelling those good intentions and seeing if smart tech can help improve your fitness. We explain how this technology can tell you more about your general wellbeing and how to ensure you are making the most of your device. This episode is hosted by Harry Kind and Grace Forell, alongside Which?
Which? Money podcast: why you should act now to get the best savings rates
With the Bank of England base rate expected to fall in the coming months, we'll tell you everything you need to know to secure the best savings deals now. We discuss how to decide on the right account for you, how to work out if you need to pay tax on your savings and whether premium bonds are worth it. This episode is hosted by Lucia Ariano alongside Which? Money magazine editor Jenny Ross, and the founder of Pennies to Pounds, Kia Commodore. What is the Which? Money podcast? The Which?
Which? Shorts podcast: who's telling the truth about flight delays?
In this week's Which? Shorts podcast, we hear how what you are told by an airline and what represents the truth may not actually be the same thing. Listen here to the full episode, originally written by Trevor Baker and published in Which? Travel magazine, and read by Eleven Labs Text to Speech AI Generator. We bring you new episodes of the Which? Shorts podcast each Wednesday. Subscribe using one of the links below or go directly to Which? Shorts to find us in your favourite podcast app.
Which? Money podcast: the tax mistakes you must avoid
With tax season upon us, we hear more about what you should be doing when it comes to your taxes, including the impact any potential side hustle might have on your tax status. This episode is hosted by Lucia Ariano alongside Which? senior writer Matthew Jenkin, and senior manager at Independent Tax, Guy Smith. What is the Which? Money podcast? The Which?
Which? Shorts podcast: what happens when investing goes wrong?
In this week's Which? Shorts podcast, we hear what options you have if your investment plans don't work out, and explore whether the FCA, FOS, or FSCS could help. Listen here to the full episode, originally written by Megan Thomas and published in Which? Money magazine, and read by Eleven Labs Text to Speech AI Generator. We bring you new episodes of the Which? Shorts podcast each Wednesday, all hosted by our team of journalists. Subscribe using one of the links below or go directly to Which?
Which? Get Answers podcast: where to book your next holiday in 2024
In the next episode of our new Get Answers podcast, we’re here to help you solve those everyday problems. As the stats tell us that more holiday bookings happen in January than in any other month, we arm you with everything you need to know before booking your next trip, as the team discuss the best city breaks, staycations, and long-haul destinations to get you feeling inspired. This episode is hosted by Grace Forell and Harry Kind, alongside Which?
Which? Money podcast: ways to make and save more money in 2024
Start the year with helpful tips and advice to help you boost your income as this week we learn more about how to manage your money, including outstanding debt, savings rates, mortgages and more. This episode is hosted by Lucia Ariano alongside the deputy editor of Which? Money Sam Richardson, and the host of the FT Money Clinic podcast Claer Barrett. What is the Which? Money podcast? The Which?
Which? Shorts podcast: putting AI through its paces
In this week's Which? Shorts podcast, we learn more about AI-powered chat bots and how they could both help and hinder our lives in both the present and not-too-distant future. Listen here to the full episode, originally written by Jonny Martin and published in Which? Tech Magazine, and read by Which? executive producer/presenter Angus Farquhar. We bring you new episodes of the Which? Shorts podcast each Wednesday, all hosted by our team of journalists.
Which? Shorts podcast: becoming animal DNA detectives
In this week's Which? Shorts podcast, we hear more about environmental (eDNA) and what it can tell us about the animals in our local area, we also hear what we can do to help the wildlife in our garden throughout the winter months. Listen here to the full episode, originally written by Dr Ken Thompson, and read by Which? senior producer/presenter Harry Kind. We bring you new episodes of the Which? Shorts podcast each Wednesday, all hosted by our team of journalists.
Which? Get Answers podcast: the evolution of Which?
In the next episode of our new Get Answers podcast, we’re here to help you solve those everyday problems. We're doing something a bit different on the podcast this week as we hear how Which? has been working to get answers to all manner of consumer questions for over 60 years. Inspired by the passing of Which?
Which? Money podcast: state pension explained
Whether you're in your early twenties or approaching retirement, this episode is a must-listen to understand how you can maximise your state pension. This week our experts discuss how you qualify for it, how to check what you're likely to get and how to boost your payments. This episode is hosted by Lucia Ariano alongside the editor of Which? Money magazine Jenny Ross, and Sally West, policy manager at Age UK. What is the Which? Money podcast? The Which?
Which? Shorts podcast: can we trust airlines' green credentials?
In this week's Which? Shorts podcast, we investigate whether we can believe the statements made by airlines who claim to be lessening their impact on the planet. Listen here to the full episode, based on an investigation by Which? Travel writer Laura Sanders, and read by senior researcher/writer Lauren Bell. We bring you new episodes of the Which? Shorts podcast each Wednesday, all hosted by our team of journalists. Subscribe using one of the links below or go directly to Which?
Which? Get Answers podcast: how to have a stress-free Christmas
In the next episode of our new Get Answers podcast, we’re here to help you solve those everyday problems. Today we're tackling Christmas, sharing everything from who came out on top in our festive food taste tests, to where to buy the best presents, and what to gift those difficult-to-buy-for family and friends. We also chat to an expert in organisation to make sure you can enjoy a calmer holiday season.
Which? Money podcast: is home insurance fit for purpose?
As a Which? investigation finds home insurance complaints are on the rise, we hear how delays, unsatisfactory pay outs, and obstructive insurers are being blamed by unhappy claimants. In this week's episode we also speak to one woman waiting for thousands of pounds to be paid, and hear why the industry needs urgent reform. This episode is hosted by Rob Lilley, alongside Which? insurance expert Dean Sobers. What is the Which? Money podcast? The Which?
Which? Shorts podcast: the need-to-knows about your energy bills in 2024
In this week's Which? Shorts podcast: with high energy bills likely for the foreseeable future, we tell you what to expect and whether fixed or variable tariffs could be best for you. Listen here to the full episode, based on an investigation by Which? Principal Researcher/Writer Sarah Ingrams, and read by Executive Producer Video/Audio Angus Farquhar. We bring you new episodes of the Which? Shorts podcast each Wednesday, all hosted by our team of journalists.
Which? Money podcast: what does the Autumn statement mean for you?
We discuss what the Chancellor’s announcements mean for your money, assessing the impact any changes could have on your bank balance. In the latest episode of our Money podcast our experts explain how you can respond, and who might eventually emerge better off from this “statement for growth”. This episode is hosted by Lucia Ariano, alongside Which? Money magazine editor Jenny Ross, Which? Money deputy editor Sam Richardson, and Tom Selby, head of retirement policy at AJ Bell. What is the Which?
Which? Shorts podcast: the truth about Black Friday
In this week's Which? Shorts we take a deep dive into our exclusive investigation into the prices being offered in the sales. Listen here to the full episode, written by Which? senior writer/researcher Hannah Walsh and read by the host of the Which? Money podcast, Lucia Ariano. We bring you new episodes of the Which? Shorts podcast each Wednesday, all hosted by our team of journalists. Subscribe using one of the links below or go directly to Which? Shorts to find us in your favourite podcast app.
Which? Get Answers podcast: the secrets online stores don't want you to know
In the next episode of our new Get Answers podcast, we’re here to help you solve those everyday problems. Today we're joined by retail industry insider Luke Carthy as we discuss how to bag yourself a great deal online. He delivers great tips and shares some insider tricks that could help you change the way shop forever, something to bare in mind with Black Friday and Christmas on the horizon. This episode is hosted by Harry Kind and Grace Forell, alongside SEO and retail expert Luke Carthy.
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