Rohan Mathawan

Tech support is one of those jobs that doesn’t show up on anyone’s vision board. You don’t see kids at career day announcing their dream of walking strangers through password resets for eight hours straight. And yet, spend a year or two in that seat, and you come out knowing things about people, pressure, and problem-solving that most jobs won’t teach you until much later. Sometimes the unglamorous jobs are the ones that actually shape you.

Artificial intelligence has become the engine behind everything from voice assistants to credit checks. But as AI learns more, it demands more data. This need opens a hidden path—an AI data trap where private information ends up in places it was never meant to go. Most AI models train on large amounts of personal data. That includes emails, voice notes, medical files, and social activity. Once stored, this data is nearly impossible to erase.