The Wall Street Journal
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Max Medroso’s nightmare started this summer when his natural skin-care business was waiting for a big shipment ordered for Amazon’s Prime Day. At first, he thought, “Shipments get delayed one week, two weeks all the time.”
This time was different. His $4 million shipment never arrived.
Just days after Medroso’s shipment went missing, he says goods branded with his company’s name—Sky & Sol—popped up for sale on Amazon.com at deeply discounted prices. That is what led him to believe his cargo had been stolen.
Suddenly the 25-year-old entrepreneur found himself in a maddening monthslong hunt to find the perpetrators. Medroso alternatively played the roles of detective, crusader and plaintiff. In a federal lawsuit, he laid out a group of companies that moved his goods from one seller to another with lightning speed before the goods appeared online.