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Articles by Ryan Mann
Meeting Regulation and Tariff Uncertainty With ‘Smart’ Logistics Workforce Models
Recent political developments, both internationally and at home, are adding ever more complexity to the logistics industry. President Trump’s executive order on “Enforcing Commonsense Rules of the Road For America’s Truck Drivers,” mandating English proficiency, has already resulted in commercial drivers being ticketed. Proponents argue that it improves safety and communication on U.S. highways.
Airline premium cabins: Profitability at the front of the plane
Airlines can modernize their approach to business- and first-class revenue. Premium cabins call for differentiated strategies. Airlines’ premium cabins—which typically encompass business-class, first-class, and sometimes premium-economy sections—account for an increasing percentage of total seats, passengers, and revenue in North America and Europe, and play a growing role in airlines’ profitability equations.
Travel industry trends and the opportunity for private equity
The travel industry is experiencing dynamic growth. For private equity firms, understanding travel industry trends can help guide investments. In the past five years, global investments have shifted dramatically in response to supply chain disruptions, new technologies such as gen AI and cryptocurrency, and more.
Meeting Regulation and Tariff Uncertainty With ‘Smart’ Logistics Workforce Models
Recent political developments, both internationally and at home, are adding ever more complexity to the logistics industry. President Trump’s executive order on “Enforcing Commonsense Rules of the Road For America’s Truck Drivers,” mandating English proficiency, has already resulted in commercial drivers being ticketed. Proponents argue that it improves safety and communication on U.S. highways.
Remapping travel with agentic AI
Agentic AI could upend the travel industry. Travel and hospitality organizations should explore how agentic can help catalyze AI’s transformative potential. The travel industry has been no stranger to tech upheaval. Tectonic shifts over the past several decades have changed the ways that we plan, book, and experience our journeys—while also disrupting the companies that help bring those journeys to life. Agentic AI is the buzziest new tech tool on the scene, and it offers thrilling capabilities.
AI, Anxiety, and the Productivity Paradox: How Lean Solutions Bridges the Gap
The Rise of AI and the Productivity Challenge Artificial intelligence is no longer a futuristic concept, but it is actively reshaping industries from logistics to finance. By 2026, over 80% of companies are expected to deploy AI-powered applications in production environments. AI’s promise of increased efficiency and automation is undeniable, yet its rapid adoption has also introduced an unexpected challenge: the productivity paradox.
How the world’s best hotels deliver exceptional customer experience
Luxury hotels know that the secret to top-tier customer experience is a culture of excellence. Luxury hospitality begins with a signature property, but a well-situated, beautifully designed hotel is only a start. Stellar service, driven by devoted hotel staff, is what makes a great property come alive.
Travel Tuesday is real—and growing
You’ve heard of Black Friday. But today’s consumers increasingly shop for trips on Travel Tuesday. How can travel industry players benefit from this trend? Shoppers in the United States are generally aware of Black Friday—the day after the Thanksgiving holiday, when many retailers offer special, one-day deals and discounts.
The evolving role of experiences in travel
Since the dawn of leisure travel, people have journeyed in search of new experiences. They long to meet friendly locals, eat new foods, stroll through unfamiliar landscapes, and witness (or maybe even join) cultural traditions that remind them that they’ve left home. More and more, experiences have become powerful decision drivers for travelers: the possibility of a life-changing travel moment motivates people to book a trip.
A importância crescente das experiências em viagens
Cada vez mais, os viajantes planejam suas viagens em torno de atividades. Como o setor de turismo pode ajudá-los a encontrar e reservar as experiências mágicas que tanto desejam? Desde as primeiras viagens de lazer, as pessoas sempre buscaram novas experiências ao viajar. Querem conviver com os moradores locais, degustar novos alimentos, explorar paisagens inauditas e testemunhar ou talvez até mesmo participar de tradições culturais que as relembrem de que estão em novo território.
El papel en evolución de las experiencias en los viajes
Los viajeros planean cada vez más sus viajes en torno a actividades que realizan. ¿Cómo puede el sector de los viajes facilitar el descubrimiento y la reserva de las experiencias mágicas que anhelan los viajeros? Desde los albores de los viajes de placer, la gente ha viajado en busca de nuevas experiencias.
12 Tips for Training Your Nearshore Logistics Team
Equipping your logistics team with the right skills helps you maintain a smooth and efficient structure, especially with nearshore teams, who often handle vital tasks. Training your team for the challenges they may encounter in their time within the business creates a smooth integration transition, resulting in improved operations. Use these tips to train your nearshore logistics team and enhance their efficiency and effectiveness. 1.
How the world’s best hotels deliver exceptional customer experience
Luxury hospitality begins with a signature property, but a well-situated, beautifully designed hotel is only a start. Stellar service, driven by devoted hotel staff, is what makes a great property come alive. As one general manager (GM) of a luxury hotel told us in an interview, “Our facility is our stage, and guests are paying for a performance.” Distinctive, superior service is more important now than ever.
How the world’s best hotels deliver exceptional customer experience
Luxury hotels know that the secret to top-tier customer experience is a culture of excellence. Luxury hospitality begins with a signature property, but a well-situated, beautifully designed hotel is only a start. Stellar service, driven by devoted hotel staff, is what makes a great property come alive.
Algorithmic Cluster Expansions for Quantum Problems
Popular Summary The classification of the computational complexity of quantum problems is a crucial aspect of quantum information science, essential for understanding the capabilities and limitations of quantum computing. Our research focuses on the exploration of specific conditions under which quantum problems can be efficiently approximated using classical computational techniques. This not only enhances our understanding of quantum computing but opens new possibilities for its application.
Advent of GenAI Hackathon: Recap of Challenge 4
Welcome to our recap of Challenge 4 from the Advent of GenAI Hackathon. This event, hosted on the Intel Developer Cloud (IDC) and powered by Intel GPUs, was a showcase of the latest in Generative AI and Large Language Models (LLMs). Aimed at AI developers, startup founders, and students, the hackathon provided an innovative platform to push the boundaries of AI technology.
Three Innovations to Solve Hotel Staffing Shortages : 4Hoteliers
Three Innovations to Solve Hotel Staffing Shortages By Ryan Mann, Esteban Ramirez, and Matthew R. Straus Friday, 5th May 2023 During the COVID-19 closures, hotel staff around the world were faced with the precarious prospect of staying home.
Travel Disruptors: Sonder’s Francis Davidson on the future of hospitality
Francis Davidson, Sonder’s cofounder and CEO, never thought he’d start a company. “I didn’t know I had the entrepreneurial gene in me,” he says. But subletting his student apartment one summer while attending Montreal’s McGill University eventually led him to manage a portfolio of short-term rental spaces—often handling booking, guest services, and housekeeping himself. In 2014, with his accommodations holdings rapidly expanding, Davidson incorporated the business.
Travel Disruptors: Sonder’s Francis Davidson on the future of hospitality
Francis Davidson, Sonder’s cofounder and CEO, never thought he’d start a company. “I didn’t know I had the entrepreneurial gene in me,” he says. But subletting his student apartment one summer while attending Montreal’s McGill University eventually led him to manage a portfolio of short-term rental spaces—often handling booking, guest services, and housekeeping himself. In 2014, with his accommodations holdings rapidly expanding, Davidson incorporated the business.
Travel Disruptors: Sonder’s Francis Davidson on the future of hospitality
The inaugural installment of the Travel Disruptors series spotlights an accommodations company that wants to use design and technology to build a better-traveled world open to all. Francis Davidson, Sonder’s cofounder and CEO, never thought he’d start a company. “I didn’t know I had the entrepreneurial gene in me,” he says.
US summer travel 2022
Summer 2022 is likely to be a good one for travel and tourism in the US. The following five key trends are shaping the industry, with implications for hotel owners. Leisure travel is booming Revenue per available room (RevPAR) in the US is outstripping not just 2020 and 2021 levels, but increasingly 2019 levels too. RevPAR outperformance is largely driven by rates.
US summer travel 2022
Summer 2022 is likely to be a good one for travel and tourism in the US. The following five key trends are shaping the industry, with implications for hotel owners. Leisure travel is booming Revenue per available room (RevPAR) in the US is outstripping not just 2020 and 2021 levels, but increasingly 2019 levels too. RevPAR outperformance is largely driven by rates.
US summer travel 2022
McKinsey’s recent US travel survey shows that leisure travel is booming, and this summer many people are planning to take their vacations “no matter what.” Summer 2022 is likely to be a good one for travel and tourism in the US. The following five key trends are shaping the industry, with implications for hotel owners. Leisure travel is booming Revenue per available room (RevPAR) in the US is outstripping not just 2020 and 2021 levels, but increasingly 2019 levels too.
Great Expectations: What’s required for AAM players to become some of the largest airlines in the world
Future air mobility players could soon rival today’s large commercial airlines in size. To get there, they must first overcome some operational hurdles. With investments growing and prototypes in development, advanced air mobility (AAM) players have great ambitions. By 2030, they could be similar in size across some dimensions to the largest airlines in the world—according to the announced plans of the major players—with similar complexities.
Hospitality and COVID-19: How long until ‘no vacancy’ for US hotels?
COVID-19 has affected every sector across the globe, and the hotel industry is among the hardest hit. Our research suggests that recovery to pre-COVID-19 levels could take until 2023—or later. Investors are providing similar views of hotel companies’ prospects, as seen in the underperformance of US lodging real estate investment trusts (REITs). Like so many industries, hospitality will also see both subtle and substantial shifts in the post-pandemic era. Some are already apparent today.
Make it better, not just safer: The opportunity to reinvent travel
Do you remember your first flight? The first time you fell in love with a new city? We do. We remember the first time we jumped in a cold lake on a hot summer day with our siblings. The first time we ate street food walking the streets of a new country with college roommates. We even remember the first business trip we took—straight out of college, and too nervous to enjoy the ride.
Hospitality and COVID-19: How long until ‘no vacancy’ for US hotels?
COVID-19 has affected every sector across the globe, and the hotel industry is among the hardest hit. Our research suggests that recovery to pre-COVID-19 levels could take until 2023—or later. Investors are providing similar views of hotel companies’ prospects, as seen in the underperformance of US lodging real estate investment trusts (REITs). Like so many industries, hospitality will also see both subtle and substantial shifts in the post-pandemic era. Some are already apparent today.
Make it better, not just safer: The opportunity to reinvent travel
We remember the first time we jumped in a cold lake on a hot summer day with our siblings. The first time we ate street food walking the streets of a new country with college roommates. We even remember the first business trip we took—straight out of college, and too nervous to enjoy the ride. This desire to build memories, to connect with people, and to see new places drove 1.4 billion of us to travel internationally in 2019.
Make it better, not just safer: The opportunity to reinvent travel
We remember the first time we jumped in a cold lake on a hot summer day with our siblings. The first time we ate street food walking the streets of a new country with college roommates. We even remember the first business trip we took—straight out of college, and too nervous to enjoy the ride. This desire to build memories, to connect with people, and to see new places drove 1.4 billion of us to travel internationally in 2019.
How Independents Will Spark The Next Wave of Innovation
After a three-year rollercoaster of economic, social and pandemic upheaval, most hoteliers are a swirl of emotion: equally inspired by the remarkable resilience of the industry, while also deeply anxious about the flaws the pandemic exposed and the economic uncertainty we are living with now. If ever there was a moment to prioritize time with a therapist, it's now.
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