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AI reshapes India's IT services sector contracts as clients demand more for less

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By Sai B, Haripriya Suresh Verified
| Zawya Verified
BENGALURU: Artificial intelligence promised to disrupt India's IT industry and it is delivering. Outsourcing giants like Tata Consultancy Services, Infosys, Wipro, HCLTech and Cognizant are rejigging business models, increasingly tying fees to performance outcomes instead of hours worked, as clients demand steep price cuts and more productivity.
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