I want you to imagine, just for a second, the worst "service" business you could think of. You're likely imagining one with a high level of distrust among consumers. One that charges you every single time you use it. One whose peers have been hit by scandal after scandal. And one whose motives seem conflicted – between helping you and making as much money out of you as it can. If you're imagining a company in the Australian banking sector, you'd be right. We trust our banks with a lot. Our savings.
There's some sweet irony in an article where I ask you to listen to me, as I tell you not to listen to others. But stick with me. You see, just this week we've had yet another round of predictions. Of house price crashes. Of unaffordable retirements. Of Bitcoin, which really deserves its own, nutty, category. Predictions made by smart people. Educated people. Thoughtful people. And those same people will almost certainly be wrong. It's just in the nature of these things.
There's an image floating around cyberspace that resurfaces every year or so. It's a page from a 1991 Radio Shack catalogue. Radio Shack is the US version of the old Tandy, for those who remember the latter. On it are a range of products for sale. And the capabilities of the products on that page can now be found in a single place: inside your smartphone. The list includes a "VHS Camcorder" (remember those?
Muck Rack makes it simple to find people, tweets, or articles that mention any name, keyword, company, hashtag etc. We've compiled this guide to help you make the most of your search.
Selecting a term
Start searching tweets, articles from media outlets, articles mentioned in tweets, journalists'
names, titles and bios with some suggested searches:
Companies or Topics (e.g. iPhone, Microsoft)
Phrases (e.g. "cloud computing") — use quotes to keep the terms together
Twitter handles (e.g. @username) — returns those who have mentioned or replied to
Names (e.g. "David Pogue")
Hashtags (e.g. #sxsw, #london2012)
Bio details (e.g. vegan, Olympics, father)
Muck Rack's Advanced Search allows for many boolean operators.
Find results that mention multiple specified terms, use AND or
+. For example, ensure each result contains both Elon Musk and Mark Zuckerberg by
searching Musk AND Zuckerberg or Musk + Zuckerberg.
Use the operators OR or , to broaden your search when you'd like either of
multiple terms to appear in results. (This is the default behavior of our search when no operators
are used). For example, results will contain either cake or cookie by searching cake OR cookie or cake,cookie
Use NOT or - to subtract results from your search. For
example, searching Disney will yield results about the Walt Disney Company as well as Walt Disney
World Resort. To exclude mentions of Disney World, search for Disney -World or Disney
When using one of these operators with a phrase, enclose it in quotation marks. For example, you can
find results about smartphones excluding Apple's iPhone 4S by searching smartphone -"iPhone
Exact case matching or punctuation
If you're searching for a brand name or keyword that relies on specific punctuation marks or capitalization, you can
find results that match your exact query by adding matchcase: before the keyword you're searching for, like matchcase:E*TRADE .
Use parentheses to separate multiple
boolean phrases. For example, to find journalists talking about having fun in Disney World or
Disneyland, search for ("disney world" OR disneyland) AND fun.
An asterisk can be used to search for any variation of a root word truncated by the asterisk. For example, searching for admin* will return results for administrator, administration, administer, administered, etc.
A near operator is an AND operator where you can control the distance between the words. You can vary the distance the near operation uses by adding a forward slash and number (between 0-99) such as strawberries NEAR/10 "whipped cream", which means the strawberries must exist within 10 words of "whipped cream".