Data-driven optimist. Digital health strategy. Believe in the power of platforms and network effects to solve problems in healthcare.
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Articles by Seth Joseph
Zocdoc Bets On A Future Beyond The Digital Front Door
Given the conversational nature of LLMs, it isn't a stretch to think consumer expectations are evolving to expect these technologies not just to answer questions about their symptoms and potential costs of care, but to be able to identify available doctors and even help them book appointments. Patients also have more financial reason to scrutinize their care decisions.
Zocdoc Bets On A Future Beyond The Digital Front Door
Open blue door in a room with a yellow background. Architectural design element. Minimal creative concept. 3d rendering 3d illustration getty The next time a patient walks into a hospital outpatient clinic, it may be without having spoken with scheduling staff or having visited the clinic’s website. For that matter, she may not know which health system the clinic is a part of.
The Doctor Shortage Is Getting Worse. Your Pharmacist Can Help. Original
Pinback button for the American Red Cross, 1945. (Photo via Smith Collection/Gado/Getty Images). Getty Images In 1937, the first blood bank in the United States opened at Cook County Hospital in Chicago. In its first year, it facilitated 1,354 blood transfusions — an achievement given that storage was unreliable, donors were recruited only after a crisis, and trust in the system was thin. Less than a decade later, something had changed. By an order of magnitude.
Pharmacy Has A Tower Records Problem. Outsiders Rebuilding The Tech Stack Might Help. Original
View of a Tower Records sign above the store's parking lot, San Francisco, California, May 1, 1979. The sign advertises an upcoming performance by Herbie Hancock and Weather Report (at the Greek Theater) and Cher's 'Take Me Home' album. (Photo by Clay Geerdes/Getty Images) Getty Images Tower Records was born in a drugstore. In 1960, Russ Solomon convinced his father to let him sell records from a corner of the family drugstore, which was located in a building called Tower Theater.
Why Cleveland Clinic Chose This AI Startup To Rewire Key Healthcare Operations Original
Cleveland, Ohio, USA - June 17, 2017: Daytime view of Cleveland Clinic main campus entrance reflecting pool near University Circle getty For many health systems, the challenge has shifted from finding an AI vendor to solve a specific challenge to deciding which ones can move beyond pilots. And discerning which ones actually change how work gets done.
The Pharmacy Business Model Is Breaking. States Are Scrambling To Fix It. Original
The business of pharmacy is faltering getty “Contrary to much of the independent-pharmacy lobby’s rhetoric, there is no crisis facing independent pharmacies.” — CVS Health, in its 2024 response to the Federal Trade Commission interim report on PBMs. This may be true: the crisis may be much broader than just independent pharmacies. Data from the National Community Pharmacy Association (NCPA) suggests a drop of 7,000 pharmacies (>10% of all pharmacies) from 2017 to 2024.
The Pharmacy Business Model Is Breaking. States Are Scrambling To Fix It.
23 hours ago We've long been told that career opportunities shrink with age, but does that idea still hold up today? With the Social Security retirement age now at 67 and nearly one in five Americans saying they may never be able to retire, according to AARP, more older adults are staying in the workforce or …
Why Pharmacies Like Walgreens, Rite Aid And Independents Are Dying
Closed, going out of business getty “Can you — should you — keep expanding at this pace?” “Yes, we can… and yes, we should…. We would be crazy not to.” Those words, from Walgreens’ 2005 annual report, capture the unshakable confidence of an industry that, at the time, looked unstoppable. Walgreens wasn’t alone in its optimism.
Why Pharmacies Like Walgreens, Rite Aid And Independents Are Dying
Wegmans is scanning your face at some stores. It’s not the only company New York — The biggest chains in America are using facial recognition technology to try to stop shoplifting. But most customers are unaware their faces are being scanned while they shop. Facial recognition isn’t new — it’s been controversially used for over a decade. Despite widespread disdain for …
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長年にわたり、医療はデジタル後進国とされてきた：動きが遅く、過剰な規制があり、最新技術に抵抗する運命にあるとされていた。しかし、その評判は今や時代遅れに感じられる。過去2年間で、医療は特定領域のAIを最も急速に採用している分野の一つとなった。医療提供組織の約4分の1が現在、専門的なAIツールを使用しており、これは2024年と比較して7倍、2023年と比較して10倍の増加である。 この爆発的な成長の多くは、単一の目に見える使用例によって推進されてきた：環境認識型AI医療スクライブ（文書作成支援）である。スクライブの導入には既に6億ドル以上が費やされており、これは入院および外来AI支出全体の約45%を占めている。ベンチャー投資もこの勢いに続いた。過去18カ月だけでも、AIスクライブ企業は15億ドル以上の資金を調達しており、これにはAbridgeの3億ドルの調達、Ambienceの2億4300万ドルのラウンド、そして650以上の医療システムにわたるDAX Copilotの急速な普及が含まれる。...
The Greatest Value From AI Scribes May Come From Influencing Decisions, Not Documenting Them
3D illustration of pawns over black backgound with circles. Concept of influencer marketing and spheres of influence. getty For years, healthcare was branded as a digital laggard: slow-moving, overregulated, destined to resist modern technology. That reputation now feels outdated. Over the past two years, healthcare has become one of the fastest-adopting sectors for domain-specific AI.
Uber, Zocdoc, And The Art Of Innovation Within Healthcare’s Regulatory Limits
UKRAINE - 2021/08/02: In this photo illustration a Zocdoc logo seen on a smartphone and a pc screen. (Photo Illustration by Pavlo Gonchar/SOPA Images/LightRocket via Getty Images) SOPA Images/LightRocket via Getty Images During the Great Depression, New York’s streets turned chaotic. Thousands of unemployed residents, desperate for work, began running unlicensed cab services in their own cars, crowding intersections and undercutting one another for fares.
Inside The Race To Harness Real-World Data: Who Will Build Healthcare’s Most Powerful Platform?
Railway track with switch and interchange getty In the late 1800s, the U.S. railroad system didn’t just revolutionize transportation—it catalyzed entirely new industries. Refrigerated railcars enabled a national meatpacking economy. Standard time zones emerged. Towns, banks, and industrial supply chains took shape around the infrastructure. In short, once the railroads laid the tracks, new economic possibilities exploded. We are witnessing something similar in healthcare today.
How Are Health Data Priced? Why Health Data Are Like Zika Prevention Programs
An adult female mosquito is seen under a microscope Getty Images Imagine pricing a product that spreads on its own and benefits people who never even touch it. That might sound like science fiction, but it's remarkably similar to the story of health data and, strangely enough, to a bacteria called Wolbachia. Wolbachia is an insect-borne bacterium that, when introduced into mosquito populations, prevents the transmission of diseases like dengue, Zika, and chikungunya.
What Is Your Health Record Worth? The Unseen Economics Behind Your Medical Data
Happy child and money rain on black background getty Two thousand years ago, physicians in Egypt documented their patients' symptoms and treatments on papyrus scrolls. These early medical records served a simple, localized purpose: they supported direct care, were referenced in case discussions, and played a role in medical education. For most of human history, medical documentation was a tool for the physician, with little utility beyond the immediate circle of care.
The Medicare Advantage Reset? How UnitedHealth Got Squeezed And What Comes Next
When the most dominant player in a market stumbles, the rest of the industry pays attention. That’s precisely what happened last month, when UnitedHealth Group - the largest Medicare Advantage insurer in the country - reported disappointing earnings and a jarring shift in tone.
Trouble At The Top: Epic Faces Mounting Antitrust Allegations Even As It Grows
Epic Systems is perhaps the most successful health technology company in the world. Its electronic health record (EHR) platform is now used by the majority of large health systems in the U.S. Its customers are vocal in their support and are often passionate defenders of the platform’s reliability, configurability, and comprehensiveness.
CVS Dropping Zepbound: What It Means For Patients, Payers, And Pharma
CVS Health last Thursday announced that its pharmacy benefit manager division will drop Eli Lilly’s Zepbound from its preferred formulary list starting July 1, 2025. Instead, CVS will prioritize coverage of Wegovy, a competing GLP-1 medication produced by Novo Nordisk.
Why Layer Health And Investors Believe It Can Solve Healthcare AI’s Scalability Challenge With A Fresh $21 Million
Artificial intelligence (AI) is enjoying its moment as the hottest area of venture investment, with more than flowing into the sector last year. In healthcare, AI accounted for in 2024 – and data shows to a strong start. That momentum continues today with the announcement of a $21 million Series A by Layer Health, an ambitious healthcare AI startup aiming to tackle some of the sector’s thorniest issues and overcome the industry’s biggest barriers to growth.
How GLP-1 Policy Fits Into Trump’s Greenland Strategy, And Five Other Health Tech Developments
What does a pharmaceutical company have to do with U.S. national security? Perhaps more than meets the eye, based on President Trump’s negotiating style, which often involves utilizing leverage to weaken the other side’s bargaining position. In the case at hand, President Trump has repeatedly expressed an interest in acquiring Greenland from Denmark for reasons involving national security.
Forget AI? How Epic, Tempus AI And Doximity Use Network Effects In Healthcare
Last month’s news of DeepSeek’s incredible artificial intelligence performance led to the biggest market loss in history in late January, as Nvidia alone lost almost $600 billion in market capitalization on the news. For context, that is greater than the gross domestic product of Greece, Costa Rica, Luxembourg and Croatia. Combined. Much remains to be seen regarding DeepSeek’s long term impact (and whether DeepSeek’s results quality as truly innovative under closer scrutiny).
Epic’s Consumer Strategy Is Bold. Its Tactics Push The Boundaries.
Health Tech By SETH JOSEPH This is part 3 of Seth’s series about Epic that has generated much interest and a little controversy and we are happy to host it on THCB. Part 1 and Part 2 were published on Forbes earlier this year. According to people in the room, Judy Faulkner’s vision on stage at Epic’s 2022 User Group Meeting was epic, in the grandest sense of the word.
HLTH ‘24: AI Models Are The Sizzle, Innovative Care Models The Steak
At the HLTH 2024 conference this month, over 12,000 healthcare industry leaders gathered in Las Vegas to discuss and debate the bold course for the future of healthcare. For anyone in attendance, one inescapable element of this future would have been unmistakable: artificial intelligence (AI).
Epic’s Consumer Strategy Is Bold. Its Tactics May Push The Boundaries.
According to people in the room, Judy Faulkner’s vision on stage at Epic’s 2022 User Group Meeting was epic, in the grandest sense of the word. The company, which had grown as a unified clinical and billing EHR system, was now laying out a roadmap in which it would be the digital front door for all things consumer facing.
Kurtz Motorsports donates to Camp Victory
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Where Is Interoperability Headed? Micky Tripathi On ONC Turning 20, The Epic - Particle Health Dispute, And How Health Information Exchange Is Expanding
It’s been an incredibly busy summer for the Office of the National Coordinator, which has responsibility for developing federal policy and rules regarding health information technology. The agency received new authority, has been restructured and renamed. Its director, Micky Tripathi, has been named the administration’s action Chief AI Officer. And the agency itself has published a plethora of proposed policies and final rules in the past 90 days.
Ambient Temperature Rising: Increasing Demand And Competition For AI Scribes
By the time Henry Ford introduced the Model T in 1908, the automotive industry had been around for 15 years, and competition was fierce, with approximately 200 manufacturers. Just 20 years later, automotive sales had increased by ~10X, but the number of manufacturers had dropped to 24. What happened?
What Makes Or Breaks A Medical Innovation? Learning From Butterfly Network’s Flight
Facing increased investor scrutiny and competition from every angle, healthcare technology companies are often forced to walk a tightrope between speed, execution, innovation and longer-term sustainability. Butterfly Network, Inc. (NYSE:BFLY), with its progressive point-of-care, pocket-sized ultrasound device, is one such company that’s been trying to regain its balance since its entry into the public market in 2021.
Wall Street Is Punishing AmWell And The Schoenberg Brothers. But Is The Company Undervalued?
The turn of the 20th century was a time of dramatic change, with two titans of innovation competing to transform the way Americans lived and worked. Thomas Edison didn’t invent the lightbulb, but his and Nikola Tesla’s efforts to create systems to safely and efficiently distribute electricity would create the building blocks for the modern economy and way of life. Both men would live well into the 1900s, to see their efforts come to fruition.
Baseball Goes 1-2 Against Centenary College
Cover photo by Camryn Calderon, Sports Information Student-Worker KERRVILLE, TX: The Schreiner University Baseball team went 1-2 in their three-game home conference series against Centenary College. The Mountaineers were at home for their three-game Southern Collegiate Athletic Conference (SCAC) matchup against the Gentlemen from Centenary College. Schreiner moved to 8-18 overall and 3-5 in SCAC play after picking up one win against the Gents at home.
What Change Healthcare And The Postal Service Can Tell Us About The Coming Platform Revolution
On March 18th 1970, over 200,000 United States Postal Service (USPS) workers from across the country walked off the job. At the time, this wildcat strike was the largest in American history. Relevant to healthcare at the time: nearly all medical claims in the nation were delivered by post. Now, 54 years later, the recent cyberattack on Change Healthcare is wreaking similar havoc on the economic infrastructure of the healthcare system.
Baseball Splits Double-Header Against Austin College
KERRVILLE, TX: The Schreiner University Baseball team split their road conference double-header against Austin College 12-8, 5-3. The Mountaineers traveled to Sherman, Texas, for the road Southern Collegiate Athletic Conference (SCAC) matchup against the Kangaroos from Austin College. Schreiner moved to 6-14 overall and 1-1 in SCAC play after winning their first game in Sherman and dropping the second game.
Baseball Picks Up Two Wins in Tucson
KERRVILLE, TX: The Schreiner University Baseball team traveled to Tucson, Arizona, to play three neutral site games at the Tucson Invitational. The Mountaineers hit the road to meet Wheaton College, St. Olaf College, and Concordia University-Wisconsin for three neutral site games. Schreiner would eventually move to 4-10 overall on the season after taking down Wheaton 5-4, falling to St. Olaf 15-10, and defeating Concordia-Wisconsin 9-8.
Digital Health ROI Should Be Powered By Empathy, Not Calculators
Every second of every day, more than four billion cubic feet of seawater is transported through more than 13,000 miles of uninterrupted, continuous current that flows between the southern tip of South America and the Antarctic Peninsula. Known as the Drake Passage, it is known as the most dangerous sea in the world given its latitude, winds, weather, and dramatically shifting ocean floor depth that contribute to immense and unpredictable ocean swell and waves.
Competitive Or Exclusionary? Epic’s “Seven Anti-Competitive Sins”
“Everybody is scared to talk about Epic, because Judy can kill your company.” An established health tech CEO who does business with Epic and mutual hospital customers. If you’ve ever visited Epic Systems’ sprawling, 1,100-acre campus in Verona, Wis., you may have been surprised by how rural its surroundings are, maybe even chuckling at the stark contrast between the pace of life happening inside the organization versus out.
Epic's Antitrust Paradox: Who Should Control The Levers Of Healthcare Innovation?
“An integrated EHR is good for healthcare, and Epic’s motivations are pure, I think. But they add enormous expense to the consumer.” — A former health system CIO who has implemented Epic as well as many other EHRs. In economic terms, a monopoly means, quite literally, one seller. By this definition, Epic’s 36% market share of U.S. hospitals is far from meeting the monopoly threshold.
Baseball Drops Double-Header Against George Fox University
AD KERRVILLE, TX: The Schreiner University Baseball team lost both games of their neutral site non-conference double-header against George Fox University. The Mountaineers traveled to Austin, Texas, for their neutral site non-conference double-header against the Bruins from George Fox University. Schreiner moved to 2-4 overall on the season after falling to the Bruins on the road.
Blackbird Health Nests A Fresh $17 Million To Become The Gold Standard In Precision Mental Healthcare
While calling attention to the importance of mental health in America isn’t new, the pandemic and past four years have brought the issues into focus. Whether the crisis is getting worse – or it’s always been bad but the stigmas around discussing mental health publicly and seeking treatment have waned – the demand for services has skyrocketed amid a seriously strained provider supply.
How Sempre Health, Mark Cuban And More Are Leading The Charge To Disrupt Drug Pricing
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How Sempre Health, Mark Cuban And More Are Leading The Charge To Disrupt Drug Pricing
As last miles go, medication adherence – when patients take the medication that’s been prescribed to them – is among the toughest. Every link in the drug supply chain can impact adherence, determining whether patients are treating their conditions or not, with two factors standing out: accessibility and cost.
Into The Death Zone? What Digital Health Can Learn From Epic’s $3.8B Revenue
At 1pm on May 8, 1978, Reinhold Messner and Peter Habeler became the first people in history to reach Everest’s summit without the use of supplemental oxygen. One year later and on the other side of the world, Judy Faulkner founded Epic Systems, the company that has become the standard for what a successful technology company in healthcare looks like.
Forum’s Launch And Funding Shows Growing Investor Interest In Marketplace Models For Peer Support Groups
The case for a marketplace platform in the peer support group market makes for an interesting entrepreneurial opportunity. While the concept of support groups is not new, today virtual support groups are increasingly an integral part of the post-Covid support network available to individuals facing a wide range of challenges – from addiction recovery to chronic illness, mental health issues, relationship advice, grief and many more challenges.
HLTH ‘23: For Health Tech Firms, Eat Or Be Eaten?
In a tough economic climate that continues to impact healthcare businesses and healthcare consumers alike, the annual HLTH Conference drew in over 10,000 attendees to Las Vegas to discuss all things at the nexus of technology and healthcare – what’s happening, what’s new, what’s next, and what’s top of mind for healthcare leaders navigating a down market among hosts of other challenges and priorities. This year’s conference had perhaps a slightly more moderate tone than in years past.
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