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Articles by Shawn Mcintyre
From Systems of Record to Systems of Action
For years, Operation Support Systems (OSS) and Business Support Systems (BSS) platforms have quietly done their job. They tracked subscribers, issued invoices, recorded service changes, and kept networks operational. For most broadband operators, these systems functioned as dependable systems of record. They told the truth about what had already happened. But the operating environment for broadband service providers has changed dramatically. Customer expectations are rising.
Why AI Will Expose Legacy OSS/BSS and Force a Reset in Broadband Operations
For years, broadband operators have been told that their OSS and BSS platforms are “good enough.” As long as customers could be billed, installs eventually completed, and reports could be produced at the end of the month, inefficiencies were accepted as part of operating a network. AI is changing that assumption. As artificial intelligence moves from experimentation to real operational use, it is not simply enhancing existing OSS/BSS environments. It is testing them.
From Systems of Record to Systems of Action: Enabling AI for your OSS/BSS
For decades, telecom operators have relied on operational and business support systems (OSS/BSS) as the backbone of their operations. These platforms were built to manage subscribers, track inventory, issue bills, and maintain order. In essence, they have served as systems of record: reliable databases that document what has happened. But the industry is changing fast. Broadband providers, fiber builders, and wireless ISPs are now competing in a market where customer expectations evolve daily.
Think Second-Hand To Save On Your Summer Adventures
Like many, I know summer is here when my calendar starts to fill up with a variety of activities -- barbecues, sporting events, patio time, family road trips, picnics and cottage time. Who doesn't want to take advantage of this time of year before the Canadian winter takes hold again? But, there's a hitch -- cost.
Was Roger Clemens the greatest pitcher in Major League Baseball history?
The thought has crossed my mind, that Clemens was the best starting pitcher the Major Leagues has ever seen. The reasons I'd thought that were mostly because of his performance during the steroid era. The notion is not mine alone. I'm not sure Clemens was the best there ever was, but there are some people who for them, they are certain about it. Joe Posnanski wrote an article proclaiming Clemens the best. I have that for you right here, so you can read it yourself, and think about his reasoning.
Is The American Economy Capitalist Or Socialist?
I know that the title to this Hub is going to agitate many people because of that "dirty" little word in our lexicon which is socialism. Why is this and is it justified and accurate? I decided to write on this topic because of Senator Bernie Sanders' candidacy for President. The Senator has always described himself as a socialist or a democratic socialist and has not changed that for this campaign.
Cleveland Indians Ace, Corey Kluber.
Corey Kluber is clearly overpowering to American League hitters. This can be demonstrated not purely from his high strikeout totals, which exceed a rate of one per inning, but also by the hits per inning totals - he averages less than a hit per inning. Kluber also walks few batters. His strikeout to walk ratio is very good, and has been consistent over the past few seasons. Now in his prime, Corey will turn thirty years old just after the season begins. Corey Kluber is six feet and four inches tall.
Stop Reacting and Start Responding
True health comes from listening to your whole self.Of course, when you’re talking about physical health, listening becomes a lot easier -- that ache in your left knee is hard to ignore. Emotions, on the other hand, are a little trickier.
Sleep Less, Feel Better and Get More Done With These 3 Tips
All through January, you hear people talking about wanting to be more productive, healthier and happier. But by March, resolutions fall by the wayside, and old habits return with a vengeance.For 2015, the three most popular New Year’s resolutions were health-related.
The Busy Entrepreneur's Guide to High-Performance Lunches
As an entrepreneur, you’re used to making sacrifices for your success. But all too often, those sacrifices include your health. You tell yourself you don’t have time to exercise or eat right because you’re always on the go. You have a business to run.
Exercise Isn't Just Good for You. Your Startup's Success May Depend on It.
When it comes to “getting it done,” entrepreneurs fare better than most at setting ambitious personal goals and achieving them.
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