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Sheryl Kingstone on Muck Rack

Sheryl Kingstone

Canada, New York, Toronto
As seen in: S&P Global Inc, S&P Global
Tired mom and wife, Avid photographer, Customer Experience Advocate @451research, digital technology addict. Tweets and opinions are my own.
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Articles

Next in Tech | Ep. 244: Agentic Customer Experience

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By Eric Hanselman, Sheryl Kingstone
| S&P Global Verified
As the holiday shopping season gets into full swing, this year thoughts are turning to agents and the changing role of AI in commerce. Sheryl Kingstone returns to discuss the impacts and offer insights into strategies for putting agents to work and working in a world of agents with host Eric Hanselman. AI is spanning generations in technology adoption and engagement in ways that previous technologies have struggled. Search and digital engagement had strong splits between different generations.
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