Thousands of customers on the Vodafone network will be able to escape their contract early after the firm unfairly changed their charges. The mobile phone giant – which has come under criticism in the past for its dodgy tax arrangements – introduced new international roaming charges in April. Customers were told about the new fees by text, but communications watchdog Ofcom slammed the firm because the message wasn't clear enough.
Britain’s free cash machines have been given a reprieve. Link, which has 70,000 machines in its network, has promised that free-to-use ATMs will be protected as part of a financial inclusion programme. It has acted to dampen fears that “ATM deserts” will be created by plans to reduce the amount machine operators can charge card companies. The proposals published last month prompted a storm of protest from consumer groups and the ATM Industry Association.
Consumers are set to save up to £25 a year on water bills under new plans announced today. The water watchdog Ofwat said it will limit the price customers in England and Wales will pay for water between 2020 and 2025. The regulator said its upcoming price review would be tough on companies and ensure customers can look forward to “lower bills, improved services, reduced leakage and more help for the most vulnerable”.
Muck Rack makes it simple to find people, tweets, or articles that mention any name, keyword, company, hashtag etc. We've compiled this guide to help you make the most of your search.
Selecting a term
Start searching tweets, articles from media outlets, articles mentioned in tweets, journalists'
names, titles and bios with some suggested searches:
Companies or Topics (e.g. iPhone, Microsoft)
Phrases (e.g. "cloud computing") — use quotes to keep the terms together
Twitter handles (e.g. @username) — returns those who have mentioned or replied to
Names (e.g. "David Pogue")
Hashtags (e.g. #sxsw, #london2012)
Bio details (e.g. vegan, Olympics, father)
Muck Rack's Advanced Search allows for many boolean operators.
Find results that mention multiple specified terms, use AND or
+. For example, ensure each result contains both Elon Musk and Mark Zuckerberg by
searching Musk AND Zuckerberg or Musk + Zuckerberg.
Use the operators OR or , to broaden your search when you'd like either of
multiple terms to appear in results. (This is the default behavior of our search when no operators
are used). For example, results will contain either cake or cookie by searching cake OR cookie or cake,cookie
Use NOT or - to subtract results from your search. For
example, searching Disney will yield results about the Walt Disney Company as well as Walt Disney
World Resort. To exclude mentions of Disney World, search for Disney -World or Disney
When using one of these operators with a phrase, enclose it in quotation marks. For example, you can
find results about smartphones excluding Apple's iPhone 4S by searching smartphone -"iPhone
Exact case matching or punctuation
If you're searching for a brand name or keyword that relies on specific punctuation marks or capitalization, you can
find results that match your exact query by adding matchcase: before the keyword you're searching for, like matchcase:E*TRADE .
Use parentheses to separate multiple
boolean phrases. For example, to find journalists talking about having fun in Disney World or
Disneyland, search for ("disney world" OR disneyland) AND fun.
An asterisk can be used to search for any variation of a root word truncated by the asterisk. For example, searching for admin* will return results for administrator, administration, administer, administered, etc.
A near operator is an AND operator where you can control the distance between the words. You can vary the distance the near operation uses by adding a forward slash and number (between 0-99) such as strawberries NEAR/10 "whipped cream", which means the strawberries must exist within 10 words of "whipped cream".