Stanton Jones on Muck Rack

Stanton Jones

Texas
As seen in: ISG (Information Services Group), VentureBeat, Computerworld, InformationWeek, Christianity Today, First Things, The Bowie News, ISG Imagine Your Future Podcast
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Articles

Index Insider: AI, Demand Uncertainty and the Headcount Question

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By Stanton Jones, Sunder Sarangan
| ISG Imagine Your Future Podcast
Hello. This is Stanton Jones and Sunder Sarangan with what’s important in the IT and business services industry this week. If someone forwarded you this briefing, consider subscribing here. What You Need to Know Headcount growth remained flat again in Q1. However, revenue growth slowed. Is that because of weak demand, the effects of AI not yet kicking in, or both? Data Watch Background It’s hard to believe, but it’s been three and a half years since ChatGPT was released.
Open in Who Shared Issue with article?

Index Insider: The Incumbents’ Disadvantage?

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By Stanton Jones
| ISG Imagine Your Future Podcast
Hello. This is Stanton Jones with what’s important in the IT and business services industry this week. If someone forwarded you this briefing, consider subscribing here. What You Need to Know Signals indicate that enterprises are consolidating a significant share of their managed services spend with fewer providers. What does that mean for IT and business services in the second half of 2026?
Open in Who Shared Issue with article?

Index Insider: The BPO Comeback Has an AI Governance Problem

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By Stanton Jones
| ISG Imagine Your Future Podcast
Hello. This is Stanton Jones with what’s important in the IT and business services industry this week. If someone forwarded you this briefing, consider subscribing here. What You Need to Know Enterprises expect a lot from their BPO providers – and increasingly those expectations are focused on the benefits of AI-related transformation. But are enterprises actually ready to manage and govern AI-enabled BPO?
Open in Who Shared Issue with article?
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