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Records Management Systems Employed by Registries in Zambia: A Case Study of Selected Departments in Health and Education in Livingstone

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By Kadeyo Mutale Kuyela, Dalitso Mvula, Sututu Imasiku
| preprints.org
You are already at the latest version This study investigated the records management systems employed in the education and health sectors in Zambia, with a focus on their role in improving service delivery and decision-making. Using a mixed-methods triangulation design, data was collected through surveys, interviews, observations from registry users and key informants with a sample size of 150.
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