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Customer Satisfaction in Home Delivery Service in Vietnam: The Impact of Service Quality, Perceived Value, and the Mediating Role of Trust

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By Tan Phat, Tan Phát, Tân Phát, thaoduoc tuoi, Công Minh
| uni-muenchen.de
Item Type: MPRA Paper Original Title: Customer Satisfaction in Home Delivery Service in Vietnam: The Impact of Service Quality, Perceived Value, and the Mediating Role of Trust English Title: Customer Satisfaction in Home Delivery Service in Vietnam: The Impact of Service Quality, Perceived Value, and the Mediating Role of Trust Language: English Keywords: Service quality, Customer satisfaction, E-commerce, and Delivery services Subjects: D - Microeconomics > D1 - Household Behavior and...
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