When people in our industry pass away, we get busy almost instantly. After a fleeting minute of processing the shock, especially if it’s an untimely loss, the machinery kicks in. We call industry leaders for quotes, we assign writers, we coordinate with social media teams. It’s basically just a very busy, high-pressure day at work. It’s not that we are heartless; it's just that obituaries are sensitive, so we hide behind being extra careful and professional. But today hits entirely different.