Tricia Barker

Our Connect conference brings together ECI customers across building and construction, hardware, field service, distribution, and manufacturing. They receive hands-on product training, industry best practices, direct access to ECI experts, and cross-industry networking. It's a relaxed networking event immediately after the Opening General Session, where you can meet sponsors, product teams, and other attendees.

Summary Artificial Intelligence (AI) is reshaping how businesses operate, but misconceptions continue to slow adoption among small and medium sized businesses. Many owners believe AI is too expensive, too technical, or only useful for large corporations. In reality, AI is already built into many of the tools SMBs rely on every day. It is affordable, practical, and designed to make operations simpler, not harder.

Summary Digital transformation for SMBs isn't about adopting new technology. It's about making your systems work together intelligently. When ERP data integrates with IoT sensors, cloud infrastructure, and ecommerce platforms, you stop reacting to problems and start preventing them. The gap between companies that get integration right and those that don't is widening every quarter.