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Manish Sharma on Muck Rack

Manish Sharma

New Delhi
As seen in: Microsoft Developer Blogs, Forbes, Medium, MSN, Arthritis & Rheumatology, Nature, The Economic Times, The Times of India, Wiley Online Library, Aol and
Utopia Consulting The real estate & property consultant in Delhi, Gurgaon & Noida. For consultant call: +91-9811978448

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Utopia Consulting the best real estate & property consultant in Delhi, Gurgaon & Noida. For consultant call: +91-9811978448

Write us: info@utopiaconsulting.co

Articles

Service Desk Automation: How to Automate Resolution, Not Just Ticket Handling

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By Manish Sharma
| ITSM Tools
This article explores service desk automation as part of the growing use of artificial intelligence (AI) in IT service management (ITSM). An employee reports that their VPN keeps dropping, and the IT service desk picks it up within seconds. The system: Reads the message Identifies the intent Categorizes it correctly Applies the right priority Routes it to the network queue Attaches the employee’s device details and recent incident history Writes a clean summary for whoever opens it next.
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The AI-led product lifecycle: what changes for product teams next

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By Manish Sharma
| CXOtoday
By Manish Sharma When we talk about product management in technology companies, we are usually referring to the way software products, digital platforms and enterprise technology solutions are imagined, researched, designed, built, tested, launched and improved over time. This could mean anything from a customer-facing app feature to an enterprise dashboard, a billing workflow, a payment experience, a data product, or an internal tool used by business teams.
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Viral Video News : झुंझुनूं में में मतदान केंद्र के बाहर हिंसक झड़प !

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By Manish Sharma
| shekhawatilive.com
चिड़ावा में मतदान केंद्र के बाहर जमकर हुआ बवाल समर्थकों में हुई हिंसक झड़प, वीडियो आया सामने VIDEO The most trusted source for latest news, breaking news and detailed analysis of Jhunjhunu, Sikar and Churu district. We bring news directly to you from Jhunjhunu, Nawalgarh, Mandawa, Chirawa, Udaipurwati,... More by News Desk Manish Sharma is a News Author covering Chirawa.
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