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One of the most common challenges facing managers is dealing with employee attitude problems, typically evidenced when employees roll their eyes, sigh, or use antagonistic body language. Trying to stop such “silent” behavior is difficult because employees can so easily deny it. Frequently, managers tend to avoid confronting employees who “cop a ’tude” because the path of least resistance is avoidance and because the whole matter seems so slippery.
The term “disability inclusion” is everywhere but what does it really mean? 20 years ago, when I first started working with people with disability, I really didn’t know what was appropriate. I didn’t have much experience with people with disability and, at that time, I didn’t have close family members with disability to learn from.
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