Workforce Collaboration

Mitel has announced the purchase of unified communications-as-a-service provider ShoreTel. The deal is consistent with the company's efforts to migrate its business to the cloud.

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The company experienced significant growth in the past three years, and emerged as one of the leading providers of unified communications as a service. As it expands, RingCentral will become the competitor to beat in the UCaaS space, as well as adjacent segments.