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Yincan Jia on Muck Rack

Yincan Jia

As seen in: Dialnet - Universidad de La Rioja
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Articles

Data-Driven Prioritization of User Requirements in Health E-Commerce: An Explainable Machine Learning Study

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By Fanyong Meng, Yincan Jia
| Dialnet - Universidad de La Rioja
The rapid expansion of mobile healthcare (mHealth) applications has transformed health-related e-commerce, creating new challenges for understanding and responding to user needs. This study proposes a data-driven framework to systematically identify and prioritize unmet user requirements from negative reviews of Chinese mHealth applications.
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