Zoë Erna Bovermann on Muck Rack

Zoë Erna Bovermann

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Building Trust with Stakeholders in Water Supply Management

|
By Gemma Carr, Stacy Langsdale, Zoë Erna Bovermann, Elahe Fallah-Mehdipour
| iwaponline.com
Trust between water suppliers and stakeholders is essential. It develops through honest, transparent interactions and sound business practices—valuing public interests, charging fair rates, and ensuring reliable service. Engagement practices vary widely by context: for example, urban utilities may run awareness campaigns, while small village water suppliers may bring community members together to manage water supply during droughts.
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