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Abbas N. Albarq on Muck Rack

Abbas N. Albarq

As seen in: Administrative Sciences, MDPI, Dialnet - Universidad de La Rioja, Journal of Islamic Marketing
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Articles

The Role of Patient Satisfaction and Pharmacy Performance: The Current Scenario in Saudi Arabia

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By Amal K. Suleiman, Abbas N. Albarq
| Dialnet - Universidad de La Rioja
Ayuda Buscar en la ayuda Buscar en la ayuda The Role of Patient Satisfaction and Pharmacy Performance: The Current Scenario in Saudi Arabia Suleiman, Amal K. [1] ; Albarq, Abbas N. [2] [1] College of Clinical Pharmacy, Department of Pharmacy Practice, King Faisal University, Al Ahsa 31982, Saudi Arabia. [2] Department of Management, School of Business, King Faisal University, Al Ahsa 31982, Saudi Arabia. Localización: Pharmacy Practice (Granada), ISSN-e 1886-3655, Vol. 23, Nº.
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The Impact of CKM and Customer Satisfaction on Customer Loyalty in Saudi Banking Sector: The Mediating Role of Customer Trust

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By Abbas N. Albarq, A. N
| MDPI
Abstract : This study aims to explore the role of customer knowledge management (CKM) and satisfaction as antecedents of customer trust, and the mediating function of customer trust in the knowledge–loyalty and satisfaction–loyalty in the Saudi banking sector. This study intends to provide light on the significance of CKM and the ways in which it can support consumer trust, loyalty, and satisfaction. Data came from 600 consumers who responded to an online survey.
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