Adelé Bezuidenhout

IMPACT Skills development for economic growth is an international priority. Vocational education and training (VET) is globally an instrument to deliver skills training to the public. Internationally, public servants working in VET, and specifically in the UK, are not immune to mental health challenges and poor well-being, at significant cost to the public purse.

Abstract Orientation: Although administrative support staff are the glue that holds everything together in universities, they are often taken for granted when talent is identified and developed. Targeted training needs analysis and talent development interventions are often focused on elite academic staff, leaving a deficit in understanding how administrative support staff should be developed.

An importance–competence analysis of the roles and competencies of e-tutors at an open distance learning institution Nadine de Metz, Adele Bezuidenhout Abstract This study investigates the role of the e-tutor within an Open Distance Learning Higher Education institution in terms of perceptions of their work roles and the assessment of the competencies of the e-tutor. In the universities’ strategic plan the importance of providing excellent service to learners is strongly emphasised.