The power of resource reallocation Across the survey as a whole, both resource allocation (comprising all seven factors) and a second factor we created for the survey, related to customer trust, stood out as positive, statistically significant correlates with financial performance (For more on trust, see “Translating trust into business reality.”) Not surprisingly, headwinds in the survey, such as global threats, decarbonization pressures, and tax risks, were negatively correlated with profit...