Andrew Busby on Muck Rack

Andrew Busby

London
As seen in: LinkedIn, Medium, MSN, Yahoo Life, Forbes, Yahoo Singapore, Aol, Daily Express, Yahoo Finance, Fortune and
Redline Retail Consulting | The Industrious | Author | Keynote Speaker | Former Forbes | RTIH & RETHINK Retail Influencer | Retail Maverick Show | Views Own
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Articles

Opinion: Retail Crime Has Become a National Disgrace, And the Crime and Policing Act Must Now Be Enforced With Vigour

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By Andrew Busby
| Substack
There comes a moment when the pretence has to stop. Retail crime in Britain isn’t a nuisance anymore, it’s a national embarrassment. A daily assault on workers, businesses, and the communities they serve. And let’s correct our language: “Shoplifting” suggests mischief. This is theft. Jason Tarry, chairman of John Lewis, said as much in The Telegraph yesterday, joining a growing chorus of retail leaders who’ve finally had enough.
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#retail #retailnews #returns #ecommerce

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By Neil Saunders, Andrew Busby, Melanie Bloom
| LinkedIn
Returns are a huge problem for the retail industry, especially in fashion. They carry a huge expense that depletes margins and saps efficiency. However, they are also arguably part of the cost of doing business online. And, despite the fact there is some fraud and abuse, most returns are made for very genuine reasons.
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Sainsbury’s trials new concepts and technology in bid to boost customer experience

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By Andrew Busby
| Inkl
(Credit: Matt Cardy / Contributor via Getty) In a move to improve customer experience and make its stores easier to shop, Sainsbury’s is investing in multiple trials of exciting new formats across the U.K. They provide an insight into the grocer’s philosophy for the future of its stores. And nowhere else is this more evident than at its Kiln Lane store in Epsom, Surrey.
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