I recently started working for Citizens Advice Scotland (CAS), joining a team that provides support to the network of 59 Citizens Advice Bureaux (CABs) across the country. I have to admit I was blown away by the diverse services provided by CABs and now I know more about those services, I thought it might be interesting to write about what I’ve learned. Having said that a lifetime ago I volunteered in a CAB in my hometown, Huddersfield – but things have changed and moved on since then.