Ash Kuloo

In my younger years I volunteered in my local Citizens Advice Bureau (CAB). Today – many years, many volunteering roles and many jobs later - my role here at CAS includes working with the Scottish CAB network on volunteer recruitment. Funny old world. Back then, the application process was easy enough. I filled in a form and then went into the CAB for a chat, and I was offered a volunteer adviser position. I didn’t get to start advising people immediately though.

I recently started working for Citizens Advice Scotland (CAS), joining a team that provides support to the network of 59 Citizens Advice Bureaux (CABs) across the country. I have to admit I was blown away by the diverse services provided by CABs and now I know more about those services, I thought it might be interesting to write about what I’ve learned. Having said that a lifetime ago I volunteered in a CAB in my hometown, Huddersfield – but things have changed and moved on since then.