Bill Coates on Muck Rack

Bill Coates

As seen in: Pinal Central, NewsBreak, The Times (Gainesville, GA), Arizona City Independent, Casa Grande Dispatch, Eloy Enterprise, Florence Reminder and Blade-Tribune, White Mountain Independent, Delta County Independent, KTBB-AM (Tyler, TX)
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Articles

Coates: Green, green grass of home, fresh from the factory

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By Bill Coates
| Pinal Central Verified
The estimator looked over our swimming pool It was well past its prime. He was there to give us a price on removing it. A demolition job. He walked around, looked about. Then he glanced up at our house. He said he could throw that in for a little extra. OK, it could use some paint. But I passed on the offer. We didn’t need a place to swim, but we liked the idea of having a roof over our heads. Perhaps he thought we were selling out, ready to move.
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Coates: Front-row seat as baby hummers get their wings

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By Bill Coates
| Casa Grande Dispatch Verified
The hummingbird began flitting in and out of a leafy section of our Arizona yellow bell. The plant’s in a large pot just outside our front-room picture window. Most yellow bells are shaped into bushes. Ours is spindly, a few skinny limbs branching off from an almost-equally skinny trunk. Curious, I went outside to see what she was up to. Definitely female. She didn’t have the flashy purples sported by male hummers. A peek through the leaves told me she was expecting. She had begun building a nest.
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Coates: ​Customer service: Down the rabbit hole with AI

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By Bill Coates
| Pinal Central Verified
I’m sure I’m not the only one. I’m sure others have yelled into the phone, “I want to talk to a live person!” It’s what happens when you get in a loop with customer service. There’s no service, just recorded messages telling you to push “1” to pay your bill. Push “2” to get a call back when the moon is in Aquarius. Push “3” to return to the main menu. So you rage against the machine. But the machine doesn’t care. People might, but people cost money. Recorded responses are a lot cheaper.
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