Skip To Main Content
Brian Lange on Muck Rack

Brian Lange

Seattle
As seen in: Future Commerce, Future Commerce (Podcast), Apple Podcasts, Total Retail, Soundblab, The Lamron, LTEN
Changing the culture of commerce @futurecommerce with @philwinkle
Is this you? As a journalist, you can create a free Muck Rack account to customize your profile, list your contact preferences, and upload a portfolio of your best work. Claim your profile

Get in touch with Brian

Contact Brian, search articles and posts on X, monitor coverage, and track replies from one place.

Learn more about Muck Rack

Actions

Share this page

Is this you?

As a journalist, you can create a free Muck Rack account to customize your profile, list your contact preferences, and upload a portfolio of your best work.
Claim your profile

Articles

How Great Facilitators Lead the Room

|
By Brian Lange
| LTEN
Another avenue for being in the Front of The Room is when serving as a meeting facilitator. Ideally, the facilitator can be objective without being perceived as showing favor to any person, group or interest. Meeting facilitators must balance many needs and objectives, often at gatherings for august groups, including cross-functional teams, advisory boards, thought leaders or physician speakers.
Open in Who Shared Issue with article?

The Case for Learner-Focused Openings

|
By Brian Lange
| LTEN
At a recent workshop, I sparked a conversation with the learners about the changes Southwest Airlines has been implementing. There was plenty of engagement and input from participants. We talked about their feelings on: The new assigned seating procedure. The elimination of family early boarding. Additional fees for checked bags. The potential impact upon the customer experience. To what degree — if any — Southwest had considered their customer’s experience when making decisions.
Open in Who Shared Issue with article?

Trying Not to 'Humblebrag'

|
By Brian Lange
| LTEN
I’m grateful to be at a point in my career where I can quiet the voice in my head that wonders if writing an article with a few workshop evaluation comments (about me) is self-congratulatory or comes across as a “humblebrag.” I prefer to view sharing the quotes below as a learning opportunity, particularly in the context that this is an article about the front of the room! I recently delivered a two-day workshop on influence and collaboration skills in which people from many types of roles...
Open in Who Shared Issue with article?
See all 52 articles