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Brian Solis

San Francisco, Silicon Valley
As seen in: Apple Podcasts, LinkedIn, slideshare.net, Medium, Forbes, The Washington Post, Wiley Online Library, Yahoo News, Eventbrite Rally, Mashable and
Head of Global Innovation, @ServiceNow | 1x Best-Selling Author | Futurist | Keynote Speaker | Digital Anthropologist | Other Socials @BrianSolis | X's are mine
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Articles

The New ROI of AI: CEOs Must Now Measure Return on Intelligence

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By Brian Solis
| CEOWORLD Magazine Verified
AI ROI has been debated in boardrooms for the last three years: How much productivity are we gaining? How many hours are we saving? How much cost can we take out? When will the investment pay back? These are reasonable questions, but they’re also incomplete. AI is not a line item to be justified only by efficiency gains or a technology initiative to be delegated and reviewed quarterly.
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In the Era of AI, Human Experience is the Killer App

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By Brian Solis
| Brian Solis Blog
I had the privilege of keynoting UserTesting conferences in San Francisco and New York. It was my third and fourth UserTesting event respectively, which I guess makes this a situationship now. 😍 The theme was experience innovation in an era of AI. The real message wasn’t really about AI. It was about people. It was about how human beings are changing faster than the experiences designed for them.
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The Four AI Cultures Defining the Future of Business at Different Speeds and Scale

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By Brian Solis
| Brian Solis Blog
We proudly launched ServiceNow Futures this year. We are a future-forward team of futurists, innovation officers, and futures engineers inside ServiceNow. Our mission is to help customers “see further and act sooner.” As part of our charter, we translate emerging signals and trends into actionable insights for C-Suites.
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