For over a year, federal law enforcement officer Ricki Rowell, 47, from Highlands, lived with constant pain in his hands. At its worst, the pain jolted him awake at night, burning so intensely that he kept a bucket of ice water by his bed. “I would wake up feeling like my hand was literally in flames,” Rowell said. “The only way I could get a little rest was to plunge my hand into the ice water until the pain eased.