Carolyn Johnson on Muck Rack

Carolyn Johnson

Verified
Los Angeles
As seen in: KNBC-TV (Los Angeles, CA), NBC LA, MSN, Terra, Los Angeles Times, Gazeta do Povo, Infobae, La Nación (Argentina), Stuff.co.nz, The Seattle Times, WNBC-TV (New York, NY), St. Louis Post-Dispatch and
Anchor/reporter for KNBC news at 4pm and 6pm. Retweets and links are not endorsements.
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Articles

Facial recognition error locks mom out of Roblox parental controls

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By Carolyn Johnson Verified, Lorraine Roe Verified
| KNSD-TV (San Diego, CA) Verified
NBC Universal, Inc. A mother said parental controls for her 9-year-old son’s Roblox account were lost after the game mistakenly upgraded his age to 13. Carolyn Johnson reports for the NBC4 News at 4:30 p.m. on Wednesday, April 29, 2026. Roblox is a popular online platform used by millions of children, teens and adults to play games, create content and socialize. But for some parents, navigating the platform’s safety features can be challenging.
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Facial recognition error locks mom out of Roblox parental controls

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By Carolyn Johnson Verified, Lorraine Roe Verified
| KNBC-TV (Los Angeles, CA) Verified
Roblox is a popular online platform used by millions of children, teens and adults to play games, create content and socialize. But for some parents, navigating the platform’s safety features can be challenging. One mother says she lost access to parental controls on her child’s account after a facial recognition system incorrectly identified her 9-year-old son as a teenager. Stream Los Angeles News for free, 24/7, wherever you are.
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NBCLA gets results with an insurance claim

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By Carolyn Johnson Verified, Lorraine Roe Verified
| KNBC-TV (Los Angeles, CA) Verified
A Southern California man said he received full reimbursement from his car insurance company after seeking help from NBC Los Angeles' consumer investigative team, following a dispute over repair costs tied to flood damage. James Hornik said his 2016 Dodge Challenger was severely damaged during flash flooding that hit the Antelope Valley on Christmas Day last year. While attempting to drive through a flooded area near his home, Hornik said his car took in water after hitting a pothole.
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