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Articles by CAS Head
A welcome step to make Council Tax debt recovery fairer
by Myles Fitt, CAS Head of Influence and Engagement. This article was first published in The Herald on 12 September 2026. When the First Minister unveiled his Programme for Government last week there was one line in it that particularly piqued my interest. And regular readers of this column will understand why. This was the pledge "to consider any changes required to make Council Tax debt recovery processes fairer." This is a drum that we at CAS have been banging regularly for years.
A New Year's Resolution? Give some time to your local CAB
In my younger years I volunteered in my local Citizens Advice Bureau (CAB). Today – many years, many volunteering roles and many jobs later - my role here at CAS includes working with the Scottish CAB network on volunteer recruitment. Funny old world. Back then, the application process was easy enough. I filled in a form and then went into the CAB for a chat, and I was offered a volunteer adviser position. I didn’t get to start advising people immediately though.
The CAB network is a charity you can trust
Every week we publish an article here in this space outlining a policy opinion or explaining a particular piece of work that we in CAS do. But last week we got a letter asking us to explain what exactly the CAB network is, and how it works. It was a good reminder that sometimes it’s worth covering the basics. Especially as our network is seeing such high demand for advice at the moment with the cost of living crisis.
Who do you go to when you want to complain about the NHS?
There’s a ladle in my kitchen cupboard that has a slight bend in its stem. A casualty of the days when I stood at my front door and banged it against various pots and pans to celebrate the NHS. Those halcyon days seem like more innocent times, don’t they? But we did it gladly, and I’d do it again if asked. The NHS is perhaps the best idea, in concept and in reality, that exists in this country. In concept, certainly. In reality? Well, most of the time, yes. However, let’s be honest.
There's more to the CAB than meets the eye
I recently started working for Citizens Advice Scotland (CAS), joining a team that provides support to the network of 59 Citizens Advice Bureaux (CABs) across the country. I have to admit I was blown away by the diverse services provided by CABs and now I know more about those services, I thought it might be interesting to write about what I’ve learned. Having said that a lifetime ago I volunteered in a CAB in my hometown, Huddersfield – but things have changed and moved on since then.
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