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Articles

Secure & Convenient Communications | Protect Privacy & Data Security Original

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By Choon Khee Koh
| 8x8.com
Amid increasing threats, new regulations, and evolving working conditions, cybersecurity is mission critical for small-to-medium businesses (SMBs). Making matters worse, the odds of recovering from a data breach are rapidly diminishing with time. According to IBM, the average total cost of a data breach sits at $4.24 million—the highest in 17 years. For some industries, such as healthcare, the costs of a data breach are rising even faster than inflation at 29.3% each year.
Open in Who Shared View Duplicates (2) Issue with article?

APIs vs. Webhooks: Which Is Better for Your Business? | 8x8 Blog

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By Choon Khee Koh
| 8x8.com
In today’s hyperconnected market, application programming interfaces (APIs) are considered a best practice for businesses who want to achieve data visibility and quickly scale their tech stacks. That’s because APIs offer multiple benefits for companies and IT teams of all sizes.
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8x8 Connect Automation Builder - 4 ways to engage your customers

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By Choon Khee Koh
| 8x8.com
With the surge in digital transformation and digital customer engagement, the global communications platform as a service (CPaaS) market is skyrocketing. Over the next few years, it is expected to grow from $5.9 billion in 2020 to $21.7 billion in 2025. Businesses are investing more in technologies that enable transformation, and embeddable communications solutions can effectively engage customers across different communications channels in an easy and scalable way.
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